Summary
Overview
Work History
Education
Skills
Timeline
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Prosperity Bell

Broken Arrow,Oklahoma

Summary

Certified professional with a strong background leading training programs. Multi-talented expert with a history of leading instructional and field training to teach skills. Skilled in needs assessment and performance evaluation, I excel in fostering team collaboration and effective communication. Passionate about enhancing training programs, I consistently deliver impactful results that align with organizational goals.

Overview

4
4
years of professional experience

Work History

Certified Trainer

Chipotle Grill
Broken Arrow, Oklahoma
08.2024 - 09.2025
  • Developed training materials for new employee onboarding.
  • Assessed training needs through employee feedback and surveys.
  • Collaborated with management to align training programs with goals.
  • Maintained up-to-date knowledge of industry best practices in training.
  • Analyzed feedback from trainees to ensure the effectiveness of course materials and instruction methods.

Administrative Assistant

Ignite Church Tulsa
Broken Arrow, Oklahoma
01.2022 - 12.2024
  • Managed daily office operations and ensured smooth workflow.
  • Coordinated meetings and prepared agendas for team discussions.
  • Maintained filing systems and organized digital documents efficiently.
  • Assisted in preparing reports and presentations for management review.
  • Handled incoming calls and directed inquiries to appropriate staff members.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Answered questions from customers regarding products and services offered by the company.
  • Scheduled appointments between clients and customers and internal staff members.
  • Processed invoices for payment using accounting software applications.
  • Created travel arrangements and distributed travel details to appropriate personnel.
  • Greeted visitors and provided general information about the company.
  • Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
  • Used voice recorder or notepad to compose and transcribe meeting minutes.

Online Personal Shopper

Walmart
Broken Arrow, Oklahoma
12.2022 - 10.2023
  • Assisted customers in selecting products based on preferences and needs.
  • Researched product availability and updated online inventory regularly.
  • Provided personalized recommendations to enhance shopping experience.
  • Collaborated with team members to maintain store organization and cleanliness.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Greeted customers and provided excellent customer service.
  • Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.

Crew Member

Caseys General Stores Inc
Broken Arrow, Oklahoma
04.2022 - 12.2022
  • Operated cash register and handled customer transactions efficiently.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Organized and restocked supplies to support operations and team productivity.
  • Resolved customer complaints in a professional manner.
  • Upheld high standards of productivity and quality in operations.
  • Maintained an organized work area to ensure efficient operations.

Education

High School Diploma -

Oral Roberts University
Tulsa, OK

Skills

  • Employee training
  • Needs assessment
  • Curriculum development
  • Instructional design
  • Performance evaluation
  • Office administration
  • Attention to detail
  • Problem solving
  • Effective communication
  • Team collaboration
  • Document management

Timeline

Certified Trainer

Chipotle Grill
08.2024 - 09.2025

Online Personal Shopper

Walmart
12.2022 - 10.2023

Crew Member

Caseys General Stores Inc
04.2022 - 12.2022

Administrative Assistant

Ignite Church Tulsa
01.2022 - 12.2024

High School Diploma -

Oral Roberts University

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Prosperity Bell