Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Work Preference
Timeline
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Roger Diaz

The Bronx,NY

Summary

Accomplished Hardwood Floor Specialist with a proven track record at Erbe Flooring CO., excelling in hardwood installation and refinishing. Renowned for enhancing customer satisfaction through exceptional craftsmanship and effective communication. Skilled in floor leveling and restoration, consistently delivering high-quality results that exceed client expectations and foster long-term relationships.

Knowledgeable Hardwood Floor Specialist with solid background in floor installation and maintenance. Successfully managed variety of residential and commercial projects, ensuring high-quality finishes and client satisfaction. Demonstrated precision in craftsmanship and problem-solving skills, consistently delivering durable and aesthetically pleasing results.

Experienced with hardwood floor installation, repair, and refinishing. Utilizes advanced techniques and high-quality materials to ensure durable and visually appealing floors. Track record of delivering exceptional craftsmanship, maintaining project timelines, and exceeding client expectations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Hardwood Floor Specialist

Erbe Flooring CO.
09.2024 - Current
  • Demonstrated expertise in various hardwood flooring techniques, including sanding, staining, sealing, and finishing.
  • Expanded clientele base through consistent delivery of excellent results, leading to numerous referrals from satisfied customers.
  • Maintained accurate records of completed projects for reference during future consultations or warranty claims.
  • Increased business revenue by consistently delivering exceptional craftsmanship in all projects.
  • Collaborated closely with other construction professionals such as architects, designers, and contractors for seamless project coordination.
  • Continually updated knowledge of industry trends and advancements in order to provide cutting-edge service offerings to customers.
  • Contributed to increased company recognition by maintaining a high level of professionalism throughout all interactions with clients and team members.
  • Developed customized solutions for unique flooring challenges, resulting in successful outcomes despite difficult circumstances.
  • Streamlined project timelines with efficient work processes, ensuring timely completion of flooring tasks.
  • Established a solid reputation for surpassing industry standards with meticulous attention to detail in every job performed.
  • Enhanced customer satisfaction by providing top-quality hardwood floor installation and refinishing services.
  • Ensured optimal safety protocols were followed at all times during installation and maintenance tasks to minimize onsite accidents or injuries.
  • Reduced callbacks and complaints by thoroughly assessing clients'' needs and expectations before beginning work.
  • Improved client relationships through clear communication and collaboration during all stages of the project.
  • Maximized efficiency on job sites by effectively managing materials, tools, and equipment for each project phase.
  • Guided sanding machines over surfaces of floors to achieve smoothness.
  • Resolved any client concerns or issues promptly, reinforcing the company''s dedication to customer satisfaction and high-quality service delivery.
  • Provided comprehensive consultations to help clients choose the best hardwood options based on their specific needs and preferences.
  • Educated clients on proper care and maintenance of their hardwood floors to prolong the lifespan and beauty of their investment.

Plasterer

B & M Construction
07.2023 - 05.2024
  • Contributed to a safe work environment by adhering to safety protocols and maintaining clean job sites.
  • Enhanced building stability by applying layers of plaster to interior and exterior walls, ceilings, and partitions.
  • Protected surfaces surrounding work areas such as windows, doors, or sidewalks.
  • Performed adeptly in challenging environments, including high ceilings and tight spaces, to deliver top-quality results.
  • Maintained consistency in texture and color throughout projects using proper mixing techniques and careful application practices.
  • Improved customer satisfaction by delivering high-quality results through precise application techniques and attention to detail.
  • Maintained knowledge of industry materials, tools and equipment.
  • Prepared and mixed paste, cement and mortar for projects.
  • Achieved seamless transitions between different materials by skillfully blending plaster edges with adjacent surfaces.
  • Maximized longevity of plasterwork by properly mixing and applying appropriate materials for each task.
  • Estimated quantity of materials needed to perform work.

Hardwood Floor Specialist

Flooring and Remodeling
01.2018 - 09.2022
  • Delivered reliable repair services for damaged or worn floors by accurately diagnosing issues and implementing effective solutions.
  • Boosted client confidence in company capabilities through ongoing commitment to excellence in craftsmanship and customer service alike.
  • Removed excess glue from joints using knives, scrapers or wood chisels.
  • Supplied accurate measurements and estimates for projects.
  • Demonstrated expertise in various hardwood flooring techniques, including sanding, staining, sealing, and finishing.
  • Expanded clientele base through consistent delivery of excellent results, leading to numerous referrals from satisfied customers.
  • Maintained accurate records of completed projects for reference during future consultations or warranty claims.
  • Educated clients on proper care and maintenance of their hardwood floors to prolong the lifespan and beauty of their investment.
  • Increased business revenue by consistently delivering exceptional craftsmanship in all projects.
  • Continually updated knowledge of industry trends and advancements in order to provide cutting-edge service offerings to customers.
  • Provided comprehensive consultations to help clients choose the best hardwood options based on their specific needs and preferences.
  • Collaborated closely with other construction professionals such as architects, designers, and contractors for seamless project coordination.
  • Contributed to increased company recognition by maintaining a high level of professionalism throughout all interactions with clients and team members.
  • Developed customized solutions for unique flooring challenges, resulting in successful outcomes despite difficult circumstances.
  • Streamlined project timelines with efficient work processes, ensuring timely completion of flooring tasks.
  • Established a solid reputation for surpassing industry standards with meticulous attention to detail in every job performed.
  • Ensured optimal safety protocols were followed at all times during installation and maintenance tasks to minimize onsite accidents or injuries.
  • Enhanced customer satisfaction by providing top-quality hardwood floor installation and refinishing services.
  • Reduced callbacks and complaints by thoroughly assessing clients'' needs and expectations before beginning work.
  • Improved client relationships through clear communication and collaboration during all stages of the project.
  • Maximized efficiency on job sites by effectively managing materials, tools, and equipment for each project phase.
  • Guided sanding machines over surfaces of floors to achieve smoothness.
  • Resolved any client concerns or issues promptly, reinforcing the company''s dedication to customer satisfaction and high-quality service delivery.

Laborer

COUNTRY WIDE CONSTRUCTION
01.2016 - 12.2018
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.
  • Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
  • Maintained high-quality workmanship through attention to detail and adherence to industry standards.
  • Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
  • Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.
  • Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
  • Used variety of hand and power tools to complete tasks.
  • Loaded and unloaded materials onto trucks and trailers.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Cleaned and maintained tools, equipment and worksites.
  • Managed safe and efficient use of tools and equipment on construction sites.
  • Provided labor support to carpenters, masons and other skilled trades.
  • Dug trenches, backfilled holes and compacted earth to prepare for new construction.
  • Mixed and poured concrete for variety of projects.
  • Helped with erecting scaffolding and ladders.
  • Helped with door and window installations.
  • Installed drywall, siding and other structural components.
  • Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
  • Loaded, unloaded, and moved material to and from storage and production areas.

Education

GED -

INTERNATIONAL SCHOOL FOR LIBERAL ART
The Bronx, NY
08.2015

Skills

  • Hardwood installation
  • Floor leveling
  • Power tools proficiency
  • Subfloor preparation
  • Floor refinishing
  • Stain application
  • Hardwood restoration
  • Buffing and coating
  • Floor maintenance
  • Vinyl plank installation

Certification

  • 30 Hours Osha Training

Languages

English
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-Site

Timeline

Hardwood Floor Specialist

Erbe Flooring CO.
09.2024 - Current

Plasterer

B & M Construction
07.2023 - 05.2024

Hardwood Floor Specialist

Flooring and Remodeling
01.2018 - 09.2022

Laborer

COUNTRY WIDE CONSTRUCTION
01.2016 - 12.2018

GED -

INTERNATIONAL SCHOOL FOR LIBERAL ART

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