Prudie Phillips
East Lansing,MI
Summary
Dedicated barista with strong time management and attention to detail. Known for delivering exceptional customer service and fostering a friendly atmosphere in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Barista
Haraz Coffee House
East Lansing, MI
08.2025 - 01.2026
- Crafted high-quality espresso beverages following industry standards.
- Provided exceptional customer service, ensuring a welcoming atmosphere.
- Managed cash register operations and processed customer transactions accurately.
- Maintained cleanliness and organization of workspaces to enhance efficiency.
- Trained new baristas in beverage preparation techniques and customer interaction.
- Monitored inventory levels, restocking supplies as needed to meet demand.
- Implemented streamlined workflows for faster service during peak hours.
Ice Cream Server
Mr. Frosty's Ice Cream Shop
Norwalk, CT
06.2022 - 08.2024
- Managed inventory levels, ensuring product availability during peak hours.
- Maintained cleanliness and organization of serving area to meet health standards.
- Prepared and served a variety of ice cream flavors and toppings efficiently.
- Delivered exceptional customer service, ensuring positive experiences for all patrons.
- Handled cash transactions accurately while balancing the register at shift end.
- Collaborated with team members to streamline order processing and service delivery.
- Trained new employees on operational procedures and customer interaction techniques.
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
Education
Bachelor of Science - Journalism
Michigan State University
East Lansing, MI05-2028
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
Timeline
Barista
Haraz Coffee House
08.2025 - 01.2026
Ice Cream Server
Mr. Frosty's Ice Cream Shop
06.2022 - 08.2024
Bachelor of Science - Journalism
Michigan State University