Paul Sunderman
Willoughby,OH
Summary
Dynamic analytical results-oriented professional with exceptional customer service skills and over 6 years record of productive retail sales and marketing seeks position in chosen field. Skills include, organizational skills, computer skills, team builder and problem solver, can work alone or with team as situation demands. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Security Analyst
Allied Universal Security Services
07.2020 - Current
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Amazon Delivery Driver
Regional Express
10.2018 - 06.2020
- Team commitment and dedication, 5-point vehicle inspection, ensure proper handling of amazon packages for safe delivery, ensure safety procedures to reduce employee accidents.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Assistant Manager/Driver
Dominos
05.2015 - 10.2018
- Ensure all operations of company policies and procedures, sortation, vehicle inspection for proper loading of hot and cold items, team building and moral support.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
GED -
Youth Challenge Academy
Fort Stewart, GA03.2008
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Transportation Worker Identification Credential
TWIC is valid until 2025
Quote
The price of anything is the amount of life you exchange for it.
Henry David Thoreau
Skills
- Exceptional Communicator
- MS Office Proficiency
- Customer Service
- Inbound and Outbound Calling
- Verbal Communication
- Hospitality and Accommodation
- Safe Work Practices
- Administrative and Office Support
- Report Writing
- Security Guard License
- Drive Vehicles
- Investigative Skills
- Data Logging
Timeline
Security Analyst
Allied Universal Security Services
07.2020 - Current
Amazon Delivery Driver
Regional Express
10.2018 - 06.2020
Assistant Manager/Driver
Dominos
05.2015 - 10.2018
GED -
Youth Challenge Academy
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