Sciarra Ramos
Honolulu
Summary
I am a dynamic professional with proven expertise in risk assessment and CCTV monitoring, honed at Allied Universal Security Services. I have excelled in fostering safety through proactive surveillance and strong collaboration with law enforcement. I have developed strong observational and analytical skills in security environment, adept at identifying and addressing potential risks. I am effective in managing high-pressure situations and implementing security protocols. Seeking to transition into new field where these transferable skills can be utilized to ensure safety and order.
Overview
2
2
years of professional experience
Work History
Security Professional
Allied Universal Security Services
05.2024 - 01.2025
- Recorded incident reports with detailed accounts of occurrences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Reduced security incidents by proactively monitoring surveillance systems and responding to alarms in a timely manner.
- Improved overall security measures by conducting thorough risk assessments and implementing effective protocols.
- Established positive relationships with local law enforcement agencies, fostering cooperation during investigations or emergency situations.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Monitored and operated CCTV cameras at the worlds largest open-air shopping center.
Sales Associate
Macy's
08.2022 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Performed cash, card, and check transactions to complete customer purchases.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Managed efficient cash register operations.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
Education
High School Diploma -
Kailua High School
Kailua, HI05-2022
Skills
- Emergency response
- Teamwork and collaboration
- Risk assessment
- Time management
- CCTV monitoring
- Problem-solving skills
- Dispatch
- Ground patrol
- Customer service
- Verbal and written communication
- Friendly and outgoing
- Professionalism
Timeline
Security Professional
Allied Universal Security Services
05.2024 - 01.2025
Sales Associate
Macy's
08.2022 - 12.2023
High School Diploma -
Kailua High School
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