Puja Majumder

Enthusiastic professional eager to learn and experience the HR operations. Adept at evaluating employee performance and collaborating with professionals to provide the best HR service. Eager to understanding core administrative needs and balancing conflict demands while achieving KPIs. I want to work with an organization where there is ample of opportunities to learn and excel in my skills and abilities as well as, if it offers professional growth while being innovative and flexible.

Detail-oriented customer service associate with almost 1 year of experience, Building customer loyalty and providing exceptional customer service. Supervised and motivated a team 10+ associates in previous job.

• Spouse's Name: Mr. Tanmoy Kumar Nag
• Blood Group: O +ve
• Date of Birth: 09/20/1990
• Gender: Female
• Nationality: Indian

• Customer Service / Front End Associate, TJX Companies, 05/17/2023, Present, Assist an average of 40 customers per day resolving their concerns Related with merchandise, home goods products, return issues. Assist other associates when necessary to labeling products, Assist customers with Credit card applications. Provide outstanding customer service by receiving customer feedback Surveys.
• Senior Architect - Team Lead, Spacemekk Designers Pvt.Ltd., 03/05/2018, 09/23/2018, Coordinating Junior architects in the team and deal with clients & consultants and ensuring local statutory compliance, and preparation of both concept as well as working drawings. Leading a team of 10 people, assign them work, resolving design related issues, as a team lead resolving conflict in team members, keep motivate them in high pressure projects, rewarding the team members on their performance basis.
• Architect, THE APPROPRIATE ALTERNATIVE, 09/03/2016, 01/14/2017, Coordinating with consultants and ensuring local statutory compliance, and preparation of both concept as well as working drawings and Structural Drawings of various projects.
• Junior Architect, M.N. Consultants One Design Solution, 04/22/2014, 08/26/2016, Coordinating with various consultants and ensuring local statutory compliance, and preparation of both concept as well as working drawings of various projects.
• Trainee Architect, SS Roy and Associates, 08/17/2013, 04/15/2014, Preparation of sanction drawing under municipal authorities as like KMC, NKDA. Preparation of presentation drawings and working drawings of residential project.

English, Hindi & Bengali

I have a keen interest in Photography and Sketching. I like to travel and read books. I have participated in various cultural programs in school and college levels. I have attended various seminars related to my field.

I, the undersigned hereby declare that all the information revealed is true up to my knowledge and believe this CV correctly describes myself, my qualifications, and my experience.