Puneet Shekhar

Project: Mercedes-Benz Financial Services (MBFS )

• Developed end-to-end solutions using Pega 8.4, focusing on the Collection and Recovery Framework
• Integrated REST APIs to fetch and map price details from external systems to Pega DB tables
• Built File Listeners and Job Schedulers for efficient batch processing and data handling
• Resolved production defects and performance issues using logs, PAL, Tracer, and Clipboard.
• Collaborated with stakeholders and teams across Agile environments for requirement analysis and solution design.

Project: Enterprise Workflow (Ameriprise Financial)

• Developed user stories and enhancements for Pega v8.5 applications built on PegaCSFS
• Coordinated with BA's and testing teams to implement feature requirements and resolve production defects

Project: Pega Smart Dispute- Cards Application (Multiple countries)

• Designed customized PSD frameworks for handling fraud and complex dispute flows
• Integrated Pega applications with Visa and Mastercard systems using REST and SOAP APIs
• Mentored junior developers, performed code reviews, and ensured Guardrail compliance
• Developed reconciliation reports using Agents and Report Definitions, reducing manual interventions

Project: Prior Authorization System

• Implemented reusable Data Pages and Data Transforms to streamline workflows
• Delivered complete reporting solutions via BIX and connect-file methods
• Project: Concourse Case Management (Upgrade from Pega 7.1.6 to 7.2.2)
• Fixed UI and performance issues post-upgrade
• Retrofitted deprecated rules and implemented hotfixes with minimal downtime
• Project: Prior Authorization System

Project: Express Scripts Inc

• Designed workflows and case types using Pega CPM framework
• Created and customized XML streams for REST & SOAP-based integrations
• Project: FAAS (BMW Motor Parts)
• Handled backend data synchronization with SAP and Mainframe systems for order sanctioning
• Analyzed and resolved application bugs and handled Change Requests for implementing required functionalities
• Worked as part of cross-functional teams in bi-weekly generating and implementing ideas to enhance the application