Puneet Shekhar
Bay Area,CA
Summary
Results-driven Pega Developer with 12+ years of experience in enterprise application development and program management. Extensive background in finance, healthcare, and insurance industries. Adept in Pega development, API integrations, and workflow automation, consistently optimizing system performance and ensuring compliance. Proven leadership abilities in managing cross-functional teams, streamlining processes, and driving Agile execution for high-impact solutions. Skilled at bridging technical execution with business strategy to enhance efficiency and ensure successful project outcomes.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Developer
Cognizant
03.2023 - 07.2024
- Developed end-to-end solutions using Pega 8.8, focusing on the Collection and Recovery Framework
- Integrated REST APIs to fetch and map price details from external systems to Pega DB tables
- Built File Listeners and Job Schedulers for efficient batch processing and data handling
- Resolved production defects and performance issues using Logs, PAL, Tracer, and Clipboard
- Collaborated with stakeholders and teams across Agile environments for requirement analysis and solution design
- Worked on a POC on Pega Constellation to assess its feasibility for MBFS, focusing on its low-code UI architecture
- Mentored junior developers, promoting a culture of continuous learning and knowledge sharing within the team.
Senior Developer
Cognizant
07.2022 - 01.2023
- Developed user stories and enhancements for Pega v8.5 applications built on PegaCSFS
- Coordinated with BA's and testing teams to implement feature requirements and resolve production defects
- Established clear communication channels between stakeholders, facilitating better decision-making throughout project lifecycles.
Lead Consultant Specialist
HSBC
12.2018 - 04.2021
- Designed and implemented customized smart dispute framework for handling fraud and complex credit and debit card dispute flows for HSBC operations team.
- Integrated Pega applications with Visa and MasterCard systems using REST and SOAP APIs
- Developed reconciliation reports using Agents and Report Definitions, reducing manual interventions
- Collaborated effectively with cross-functional teams to ensure successful project execution and client satisfaction.
- Mentored junior consultants, sharing industry knowledge and best practices to contribute to their professional growth.
Senior Application Developer
Optum (UnitedHealth Group)
04.2017 - 11.2018
- Implemented reusable Data Pages and Data Transforms to streamline workflows
- Delivered complete reporting solutions via BIX and connect-file methods
- Fixed UI and performance issues post-upgrade
- Retrofitted deprecated rules and implemented hotfixes with minimal downtime
Application Developer
Accenture
08.2012 - 04.2017
- Designed workflows and case types using Pega CPM framework
- Created and customized XML streams for REST & SOAP-based integrations
- Handled backend data synchronization with SAP and Mainframe systems for order sanctioning
- Analyzed and resolved application bugs and handled Change Requests for implementing required functionalities
- Worked as part of cross-functional teams in bi-weekly generating and implementing ideas to enhance the application
Education
Bachelor's - Information and Technology
SRM University
Chennai, India05.2012
Skills
- Pega PRPC (v71 - v88)
- Constellation
- Collection & Recovery FW
- Pega CRM
- CPM
- Smart Dispute
- Java
- JavaScript
- HTML
- JSON
- Systems configuration
- Python
- REST APIs
- SOAP APIs
- Connectors
- Web Services
- Deployment Manager
- Jenkins
- CI/CD pipelines
- Visual Studio
- Splunk
- Jira
- MySQL and Oracle DB
- PAL
- Tracer
- Clipboard
- Live UI
- PDC
- Strong debugging skills
- Quality assurance
- Team leadership
- Documentation and reporting
- Performance improvements
- Project management experience
Certification
- Pega Certified Senior System Architect 7.1V (CSSA)
- Pega Certified System Architect 7.1V (CSA)
- America's Health Insurance plans - AHM 250 Certified
Pdn Id
puneet.shekhar@cognizant.com
Timeline
Senior Developer
Cognizant
03.2023 - 07.2024
Senior Developer
Cognizant
07.2022 - 01.2023
Lead Consultant Specialist
HSBC
12.2018 - 04.2021
Senior Application Developer
Optum (UnitedHealth Group)
04.2017 - 11.2018
Application Developer
Accenture
08.2012 - 04.2017
Bachelor's - Information and Technology
SRM University
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