Purna Gurung
1328 Village Green Drive Jefferson Hills,Pennsylvania
Summary
Dynamic and results-oriented professional with a proven track record at Walmart and Valassis. Excelled in delivering exceptional customer service and surpassing delivery targets through strong problem-solving and analytical skills. Adept at applying advanced troubleshooting techniques and fostering effective team collaboration. Demonstrates a keen ability to quickly adapt, learn, and improve processes, ensuring peak operational efficiency and quality.
Overview
8
8
years of professional experience
Work History
Spark Driver
Walmart
Pittsburg, Pennsylvania
10.2023 - 12.2024
- Provided excellent customer service and built relationships with customers.
- Delivered packages on time, and meeting delivery targets.
- Ensuring the safety of products during transit, and following safety protocols.
Production Technician 3
Valassis
20 Summit Park Dr, Pittsburgh, Pennsylvania
08.2016 - 10.2023
- Performed activities to maintain a working knowledge and understanding of machine components and manufacturing operations.
- Performed basic maintenance on assigned machines and components.
- Demonstrated a strong understanding of computers and keyboard functions.
- Applied advanced troubleshooting skills for pocket issues, such as doubles, misfeeds, and jams.
- Resolved machine productivity and product quality problems without assistance.
- Demonstrated effective written and verbal English communication skills as a trainer for new hires and temporary associates.
- Collected, analyzed, and reported critical objective data and information to the supervisor, recommending improved machine use, quality control, and staff utilization.
- Adhered to housekeeping standards.
Education
Bachelor of Arts -
Klimpong Kumudini Homes
India04-2002
High School Diploma -
Marigold Academy
Nepal04-1999
Skills
- Effective written and verbal communication
- Problem solving and analytical skills
- Quick learner
- Effective team player
- Self-motivated
- Time management skills
- Flexibility, Adaptability
- Enjoy challenging work environment
Languages
English
Professional
References
References available upon request.
Timeline
Spark Driver
Walmart
10.2023 - 12.2024
Production Technician 3
Valassis
08.2016 - 10.2023
Bachelor of Arts -
Klimpong Kumudini Homes
High School Diploma -
Marigold Academy
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