Purna Kharel
Reynoldsburg,OH
Summary
Experienced in utilizing GPS navigation and ride dispatch systems to efficiently manage transportation requests. Demonstrated ability to transport passengers safely while adhering to traffic laws and company policies, ensuring high levels of customer satisfaction through effective communication and problem resolution. Collaborated with diverse teams to enhance operational performance and address service-related challenges, contributing innovative solutions that improved overall outcomes.
Overview
10
10
years of professional experience
Work History
Driver
Uber
Columbus, OH
01.2018 - Current
- Transported passengers safely across city routes following traffic laws and company policies.
- Navigated Uber Driver app for ride requests, routing, and trip updates.
- Communicated with riders through app messages and phone calls for pickup coordination.
Deli Clerk
Kroger
Columbus, OH
07.2018 - 12.2021
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Americare healthcare
HHA
Columbus, OH
01.2017 - 11.2017
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Learning English Language
ESL
01.2014 - 03.2014
Global Education Academy
Nepal, NepalSkills
- GPS navigation
- Ride dispatch
- Customer service
- Route planning
- Passenger transport
- Delivery pickup
Timeline
Deli Clerk
Kroger
07.2018 - 12.2021
Driver
Uber
01.2018 - Current
Americare healthcare
HHA
01.2017 - 11.2017
Learning English Language
ESL
01.2014 - 03.2014
Global Education Academy