Purwantie Erin Straub
UIHC-Food & Nutrition Services- Production
Coralville
11
years of professional experience
Dedicated usher and cook with a proven ability to enhance guest experiences and streamline kitchen operations. Recognized for strong safety awareness, teamwork, and exceptional customer service.
Work History
Usher
2 Years 6 Months- Provided exceptional guest services to enhance audience experience during performances.
- Assisted in managing audience flow and seating arrangements efficiently.
- Trained new usher staff on operational procedures and emergency protocols.
- Ensured compliance with safety regulations and venue policies during events.
- Worked with other staff members to facilitate smooth flow of operations.
- Directed ticket holders to seats and facility locations.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted patrons with seating arrangements and ticket verification to ensure smooth entry.
- Greeted customers with smile and provided friendly, knowledgeable service.
Cook
4 Years 5 Months- Prepared and cooked meals following standardized recipes and portion controls.
- Ensured compliance with food safety and sanitation guidelines during meal preparation.
- Operated kitchen equipment efficiently, including ovens, grills, and fryers.
- Monitored inventory levels of food supplies and reported shortages to management promptly.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Trained and supervised cooking staff to expertly meet daily needs.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
- Monitored food quality and presentation to maintain high standards.
- Managed opening and closing shift kitchen tasks.
- Maintained food safety and sanitation standards.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Assisted in menu planning by providing input on seasonal ingredients and customer preferences.
- Collaborated with team members to streamline meal production processes for improved efficiency.
- Trained new staff on safe cooking techniques and proper kitchen procedures.
- Maintained cleanliness of workstations and adhered to hygiene standards throughout shifts.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
School Kitchen Helper
1 Year 1 Month- Prepared and organized ingredients for meal preparation, ensuring efficiency in kitchen operations.
- Maintained cleanliness and sanitation standards in food service areas to promote safety.
- Assisted with inventory management by restocking supplies and monitoring expiration dates.
- Collaborated with kitchen staff to streamline meal service during peak hours, enhancing workflow.
- Supported training of new team members on food safety protocols and kitchen equipment use.
- Coordinated with cafeteria staff to optimize daily meal preparation schedules for efficiency.
- Followed supervisor instructions to complete tasks on time.
- Cleaned and organized kitchen stations to promote team efficiency.
- Operated standard kitchen equipment with focus on safety and sanitation.
Cashier
5 Years 3 Months- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service to enhance satisfaction.
- Handled cash and credit transactions, ensuring compliance with company policies for security.
- Maintained cleanliness and organization of checkout areas to promote a positive shopping environment.
- Trained new cashiers on operational procedures and customer service best practices.
- Resolved customer complaints promptly, fostering loyalty and trust in the store experience.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Associate of Science - Business Administration/Accounting
High School Diploma
Skills
Patience and composure
Reliability and punctuality
Working under pressure
Safety awareness
Timeline
Usher
Hancher Auditorium
02.2024 - CurrentRead More
Cook
UIHC-Food & Nutrition Services- Production
03.2022 - CurrentRead More
School Kitchen Helper
Iowa City Community School District
02.2021 - 03.2022Read More
Cashier
Hy-Vee
10.2015 - 01.2021Read More
DMACC-Ankeny
Associate of Science from Business Administration/Accounting
Read More
Des Moines Tech High
High School Diploma
Read More