Adaptable early-career professional with experience in crew training, customer service, and safety monitoring. Skilled in coaching new team members, enforcing standards, and supporting efficient daily operations. Known for clear communication, reliability, and quick learning.
Work History
Warehouse/Ride Operator
4 Years 4 Months
Big Marks Action Park | 06.2022 - Current
Secured restraints, checked harnesses, and verified rider readiness before dispatch.
Monitored ride operations, enforcing safety procedures and guest height requirements.
Guided guests through boarding and unloading, maintaining orderly ride flow.
Responded quickly to ride stoppages, following emergency and incident procedures.
Assisted guests with questions, directions, and ride expectations professionally.
Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
Sign Waver
1 Year
ABM Tax Group LLC/DBA Liberty Tax | 01.2025 - 01.2026
Coordinated roadside sign placement to maximize visibility and customer traffic flow.
Positioned promotional materials strategically near high-traffic intersections and storefronts.
Monitored weather and traffic conditions to maintain safe, compliant promotional activity.
Maintained brand consistency by displaying approved signage and messaging correctly.
Assisted with setup and removal of signs to support daily advertising operations.
Trained new sign wavers on safety practices, conduct, and sign-handling procedures.
Crew Trainer
2 Years 2 Months
McDonald's Restaurant | 10.2022 - 12.2024
Trained new crew on food safety, cash handling, and service standards.
Coached team members on front counter, drive-thru, and kitchen station procedures.
Reinforced quality, cleanliness, and speed-of-service expectations during peak periods.
Demonstrated POS operation, order accuracy, and guest service best practices.