Qadra Abdullahi
Boston,MA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I love learning new things and being very helpful.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Barista
South End Buttery
Boston, MA
12.2023 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
IT Tech Intern
Boston Properties
Boston, MA
06.2023 - 08.2023
- Went around helping customers with problems as they arrived
- troubleshoot computers and download apps
- Maintained customer services skills while in person and over Microsoft teams
- Worked with team members to promote great customer service and pleasant work environment.
- Attended and participated in meetings and brainstorming sessions with team members.
Journalism
Teens in Print
- Developed content for multiple news outlets, including newspapers and magazines.
- Researched and wrote stories on a variety of topics, such as politics, crime, education, entertainment, health and sports.
- Conducted interviews with sources to obtain information for stories.
- Monitored local, national and international events for potential story ideas.
Education
Madison Park Technical Vocational High School
06.2023
Skills
- Proficient in Microsoft Word, Microsoft Teams,Microsoft 365, Google Docs and Slides
- Bilingual in English & Somali
- Novice in coding (HTML)
- Binary Code
- Cash Handling
- Coffee Expertise
- POS Systems
- Espresso Machine Operation
- Speedy and Efficient
- Positive and Professional
- Friendly and Outgoing
- Active Listener
- Team Player
- Excellent writer
Certification
- OSHA 10 Certified, 10/25/2021
- Microsoft Office Specialist in Word 2016, 11/14/2022
- Microsoft Office Specialist in Excel 2016, 10/31/2022
- Microsoft Office Specialist in PowerPoint 2016, 11/18/2022
- Certiport IT Specialist in Device Mgt and Configuration, 04/01/2023
- CISCO IT Essentials Certificate of Completion, 09/22/2022
Interests Clubs
- Drawing
- Henna
- Reading (fiction)
- Teens In Print
- Working on Women (WOW)
Awards
- Honor Roll September 2019 - Present
- Cardinal of the Week October 2019
- School Morning Announcements February 2022 - Present
- Dual Enrolled with Roxbury Community College January 30, 2023 - Present
Timeline
Barista
South End Buttery
12.2023 - Current
IT Tech Intern
Boston Properties
06.2023 - 08.2023
Journalism
Teens in Print
Madison Park Technical Vocational High School
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