QAMMAR ABBASI
Islamabad,Pakistan
Summary
Since 2021, I am working in aviation industry and possess a progressive career. I have served in Pakistan's finest airline, Serene Air. In last three years I have been able to acquire very valuable experience that adds to my conviction and confidence to excel in my career to challenging roles in middle management positions. My work within aviation sector has brought me opportunities that added to my human-experience, sharpen my professional & behavioral skills, and added to my passion for roles that require team spirit, compassion, forward thinking. I completed my Master in Physics in 2017 from Riphah International University Islamabad. In different roles I have performed my academic knowledge helped me significantly to explore my knowledge in practical perspective.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Turn Around Coordinator / Load Controller
SERENEAIR
10.2021 - 09.2024
- Customer Handling & Documentation
- Led team in ensuring timely and safe aircraft turnaround by coordinating accurate loading and unloading per loading instructions.
- Planning and Preparing Load and Trim Sheet of both wide and narrow body aircraft.
- Facilitated customer check-in at desk by verifying identity to ensure smooth boarding process.
- Completed all checklists on time for flight documentation requirements.
- Implemented checklists to streamline check-in procedures. in ensuring all the processes at check-in desk.
- Developed daily task lists to optimize service delivery.
- Planning for daily task lists to deliver work according to standards of service quality.
- Synchronization of the plan with other departments for smooth functioning.
- Coordination with internal security departments for necessary clearances of passengers.
- Coordination with aircrew for hassle free movement of passengers through different sections of the airport.
- Coordination with luggage department to sign off passenger luggage before being transported to aircraft.
- Reporting &Performance Reviews
- Reporting any major/minor issues out of day-to-day experience to improve service standards.
- Gathering and reporting customers' feedback.
- Https://www.sereneair.com
RESEARCH ANALYST
MTBC
01.2020 - 01.2021
LECTURER
Punjab group of Colleges Rawalakot Campus
01.2018 - 01.2019
Turn Around Coordinator / Load Controller
Swissport KSA (Dammam Station)
, Saudi Arabia
09.2024 - Current
Education
Masters - Physics
Riphah International University
Islamabad, PakistanBachelors - Science
University of AJK
Muzaffarabad, PakistanSkills
- Team work
- Effective Communication
- Customer handling
- Work under pressure situation
- Resilience
- Flexibility
- Managing short deadline
- Planning
- Task delegation
Certification
- Flight Operations Officer's Certification, 2020
- Basic Weight and Balance, 2021
- Load control License of Wide and Narrow Body Aircrafts, 2021
- Microsoft Office and IT skills, 2015
• Flight Operations Officer’s Certification | 2020
• Basic Weight and Balance | 2021
• Load control License of Wide and Narrow Body Aircrafts | 2021
• Microsoft Office and IT skills | 2015
• Appreciation certificate from Indigo
• TRC certification from KLM
• TRC certification from Air Arabia
Languages
- English, Excellent proficiency in reading, writing and speaking.
- Urdu, Excellent proficiency in reading, writing and speaking.
Tasks Performed
- English, Excellent proficiency in reading, writing and speaking.
- Urdu, Excellent proficiency in reading, writing and speaking.
Timeline
Turn Around Coordinator / Load Controller
Swissport KSA (Dammam Station)
09.2024 - Current
Turn Around Coordinator / Load Controller
SERENEAIR
10.2021 - 09.2024
RESEARCH ANALYST
MTBC
01.2020 - 01.2021
LECTURER
Punjab group of Colleges Rawalakot Campus
01.2018 - 01.2019
Masters - Physics
Riphah International University
Bachelors - Science
University of AJK