Qasim Arshed

• Managed Bilingual Caregiver Team
• Coordinated care for therapy, nursing, IV services, counseling and nutrition.
• Provided assistance with personal care and daily living activities for clients.
• Monitored client health conditions, documenting changes and executed medical orders.
• Collaborated with family and client to individualize care preferences and discuss needs.
• Responded to emergencies, delivering first aid and ensuring patient safety.

• Managed EMR and ensured optimal functionality
• Led team systems meetings, implemented workflows to ensure better charting, hand off and care delivery
• Liaisoned with record keeping across five major hospital systems
• Developed training programs to improve staff proficiency in technology tools.
• Developed and implemented strategies, policies, and procedures to optimize patient experience
• Managed record keeping and access to dispensary, pharmacy

• Assisted in hospital rounds and home visits for end-of-life care.
• Managed the front desk operations.
• Prepped charts and exam rooms.
• Managed inventory of medical supplies
• Patient care: vitals, histories and prep for exams.
• Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision
• Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
• New patient recruitment and registration

• Leadership duties.

• Highest tech support in Apple Retail.

• Expert in troubleshooting Mac software/hardware issues.

• Expert in troubleshooting IOS software/hardware issues.

• Oversaw repair quality assurance for all Apple products.

• Trained new technicians.