Qasim M Whitehead
Houston,TX
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
1
1
year of professional experience
Work History
Online Sales Agent
Conversion Media Group
Luaderdale Lake , FL
05.2024 - Current
- Provided customer service to clients through phone and email communication.
- Assisted customers with placing orders, answering questions about products, pricing, availability, product uses and credit terms.
- Attended team meetings regularly to discuss updates on products, services and policies changes.
- Upsold additional products or services when appropriate in order to meet sales goals.
Behavior Technician
Action Behavior Centers
Houston, TX
12.2023 - 04.2024
- Provided direct behavioral intervention services to children with autism spectrum disorder and other developmental disabilities.
- Implemented evidence-based practices such as discrete trial teaching and natural environment teaching.
- Assisted in the implementation of crisis intervention protocols when needed.
- Encouraged positive behavior by providing rewards or praise for desired behaviors.
- Attended review, progress and clinical team meetings.
Education
Bachelor of Science - Psychology
East Stroudsburg University of Pennsylvania
East Stroudsburg, PA05-2023
Certificate - Cybersecurity
Rice University
Houston, TXSkills
- Schedule Management
- Cybersecurity Protocols
- FLUENT IN SQL
- Organizational Skills
- Calm Under Pressure
- Remote Office Availability
- Written Communication
Timeline
Online Sales Agent
Conversion Media Group
05.2024 - Current
Behavior Technician
Action Behavior Centers
12.2023 - 04.2024
Bachelor of Science - Psychology
East Stroudsburg University of Pennsylvania
Certificate - Cybersecurity
Rice University
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