Summary
Overview
Work History
Education
Skills
Timeline
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Qasim M Whitehead

Houston,TX

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

1
1
year of professional experience

Work History

Online Sales Agent

Conversion Media Group
Luaderdale Lake , FL
05.2024 - Current
  • Provided customer service to clients through phone and email communication.
  • Assisted customers with placing orders, answering questions about products, pricing, availability, product uses and credit terms.
  • Attended team meetings regularly to discuss updates on products, services and policies changes.
  • Upsold additional products or services when appropriate in order to meet sales goals.

Behavior Technician

Action Behavior Centers
Houston, TX
12.2023 - 04.2024
  • Provided direct behavioral intervention services to children with autism spectrum disorder and other developmental disabilities.
  • Implemented evidence-based practices such as discrete trial teaching and natural environment teaching.
  • Assisted in the implementation of crisis intervention protocols when needed.
  • Encouraged positive behavior by providing rewards or praise for desired behaviors.
  • Attended review, progress and clinical team meetings.

Education

Bachelor of Science - Psychology

East Stroudsburg University of Pennsylvania
East Stroudsburg, PA
05-2023

Certificate - Cybersecurity

Rice University
Houston, TX

Skills

  • Schedule Management
  • Cybersecurity Protocols
  • FLUENT IN SQL
  • Organizational Skills
  • Calm Under Pressure
  • Remote Office Availability
  • Written Communication

Timeline

Online Sales Agent

Conversion Media Group
05.2024 - Current

Behavior Technician

Action Behavior Centers
12.2023 - 04.2024

Bachelor of Science - Psychology

East Stroudsburg University of Pennsylvania

Certificate - Cybersecurity

Rice University

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Qasim M Whitehead