Qaudir Moore
New York,NY
Summary
Qaudir Moore has a passion for client relations and an ability to quickly adjust to any environment independently as well as within a team. With proven relationship-building skills, Qaudir strives to develop long-term client and partner relationships, drive satisfaction, and promote long-term loyalty/ brand awareness. Qaudir also serves as a freelance photographer for clients such as Spotify, Forbes, Hypebeast, Glamour, Phaidon, Christie's, and various others.
Overview
4
4
years of professional experience
Work History
Luxury Account Manager
The RealReal
New York, NY
09.2022 - Current
- Cultivate strong professional relationships with suppliers and key clients to drive long-term business development within existing active pipeline (12M+)
- Schedule and meet virtually with consignors to set price expectations, authentication services, and procure their luxury merchandise
- Collaborate directly with Marketing and Consignor Relations departments to refocus client outreach and determine project road maps through creating strategic outreach to drive profitability
- Facilitate the smooth running of the day to day function of each account, providing support as requested and required through Salesforce.com & Zendesk Workflows
- Drafted proposals outlining services, costs, and commission for prospective clients
Client Service Advisor - Training SME
FARFETCH
Los Angeles, CA
10.2021 - 09.2022
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
- Upheld quality control policies and procedures to increase customer satisfaction exceeding all monthly metrics for the US CS team
- Answered inbound calls, emails, Instagram, Facebook, Twitter and live chats to facilitate sales and customer service
- Built sustainable client relationships built on trust by applying excellent communication and interpersonal skills
- Hosted workshops and seminars as continuous improvement activities for curriculum development and enhancement
Optical Sales Associate
MYKITA
Los Angeles, CA
01.2021 - 10.2021
- Processed eyeglasses orders and monitored status to verify and notify patients for dispensing
- Build and maintain relationships with peers and upper management to drive team success
- Calculated insurance co-pays based on eligibility, prepared work orders for the optical lab, and verified, dispensed, and adjusted eyeglasses
- Maintained visually appealing and effective displays for the entire store to drive sustained revenue and move target products
- Maintained inventory and optical retail area to provide a safe, clean, organized, and inviting environment for patients and practice
Visual Merchandiser
Zara USA
Los Angeles, CA
07.2020 - 01.2021
- Possess in-depth product knowledge and readily conduct demos and relay merchandise handling
- Create retail displays to highlight particular products and drive sales according to corporate strategy
- Coordinate with sales reps to ensure company quotas and standards are met, performing market research and regular competitor monitoring
- Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory
- Placed prices and descriptive signage to enhance displays and promote items.
Education
Bachelor of Fine Arts, Photography -
Fashion Institute of Technology
01-2025
Skills
- Relationship Development
- Business Administration
- Database Administration
- Appointment Coordination
- Inter-departmental Collaboration
- Report Writing & Interpretation
- Scheduling
- Recordkeeping
- Detail Oriented
- Negotiation
- Salesforcecom
- Excel & Sheets
References
References available upon request.
Timeline
Luxury Account Manager
The RealReal
09.2022 - Current
Client Service Advisor - Training SME
FARFETCH
10.2021 - 09.2022
Optical Sales Associate
MYKITA
01.2021 - 10.2021
Visual Merchandiser
Zara USA
07.2020 - 01.2021
Bachelor of Fine Arts, Photography -
Fashion Institute of Technology
Similar Profiles
Shaquitta SmithShaquitta Smith
Consignor/Vendor Relations Specialist at The RealRealConsignor/Vendor Relations Specialist at The RealReal
Malcolm LovettMalcolm Lovett
Quality Control at The RealRealQuality Control at The RealReal
Laila AllenLaila Allen
Brand Specialist at The RealRealBrand Specialist at The RealReal