Qayyam Hill
Philadelphia,PA
Summary
Enthusiastic and dedicated professional with a commitment to surpassing organizational goals while serving customers and patients with compassion, a friendly demeanor, and positive attitude. Possesses demonstrated adaptability and multi-tasking skills, complemented by the ability to manage multiple responsibilities at once. Outgoing and personable; capitalizes on communication and interpersonal talents to understand and address patients’ needs. Recognized for diligence and reliability.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CNA
Kesery Rehabilitation
08.2024 - 12.2024
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Home Health Aide
Careenss
06.2018 - 08.2024
- Delivered holistic, caring, and customized direct care to support the emotional, physical, and mental development of a child with Autism and enable chronically ill and disabled adults to continue living in-home
- Served clients with patience and sensitivity, tending to physical needs while executing care plans by assisting with activities of daily living, including household management, meal preparation, transportation, errand running, bathing, grooming, and medication reminders
- Maintained thorough and detailed records by documenting clients’ intake, status, changes, progress, symptoms, and feedback
City Postal Carrier
United States Postal Service
05.2022 - 02.2024
- Navigated assigned territory to collect, sort, and deliver mail under varying road and weather conditions to ensure prompt postal services
- Maintained positive public relations with community members by providing information in response to questions regarding mail systems, policies, and processes
- Represented the USPS with professionalism and poise in alignment with organizational standards and values
- Demonstrated a superior work ethic, time management skills, and attention to detail
- Met collection and delivery time requirements while complying with federal postal laws and regulations
- Leveraged the ability to manage competing priorities to excel in a fast-paced, high-volume setting
Customer Service Representative (Remote)
Arise Platform
01.2019 - 01.2023
Education
Bachelor - Nursing
South College
Knoxville, TNPatient Care Technician Program - undefined
Penn Medicine & West Philadelphia Skills Initiative
Philadelphia, PA01.2024
High School Diploma - undefined
Overbrook High School
Darby, PA01.2020
Skills
- Operations Support
- Customer Service
- Direct Care
- Patient Relations
- Patient-focused care
Highlightedadditionalexperience
Customer Service Representative (Remote), Arise Platform, 01/2019, 12/2023
Certification
Certified nursing assistant certification
Bls certification
Timeline
CNA
Kesery Rehabilitation
08.2024 - 12.2024
City Postal Carrier
United States Postal Service
05.2022 - 02.2024
Customer Service Representative (Remote)
Arise Platform
01.2019 - 01.2023
Home Health Aide
Careenss
06.2018 - 08.2024
Patient Care Technician Program - undefined
Penn Medicine & West Philadelphia Skills Initiative
High School Diploma - undefined
Overbrook High School
Certified nursing assistant certification
Bls certification
Bachelor - Nursing
South College
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