Experienced Project Manager with a strong background in managing clinical and financial initiatives. Demonstrated expertise in leading cross-functional teams and utilizing Agile methodologies to deliver projects on time. Skilled in stakeholder management and communication, with a commitment to continuous learning and improvement.
Overview
24
24
years of professional experience
Work History
Project/Program Manager
Clinical & Financial Tower
05.2021 - 08.2025
Led project planning and execution for clinical and financial initiatives.
Coordinated cross-functional team meetings to align project goals and timelines.
Managed stakeholder communications to ensure clarity on project status and changes.
Facilitated risk assessment sessions to identify potential project challenges early.
Mentored junior team members on best practices in project management methodologies.
Created presentations outlining key findings from research conducted as part of a particular initiative.
Developed project plans and timelines for successful delivery of projects.
Facilitated communication between internal departments throughout each stage of the process.
Identified resources, risks, and dependencies needed to complete the project on time.
Monitored progress of all team members against agreed upon timeline.
Utilized project management tools and methodologies to track program progress, identify variances, and implement corrective actions as necessary.
Assessed program performance against key performance indicators (KPIs) and objectives, making data-driven decisions to guide strategic direction.
Project Support Coordinator
AT&T
Atlanta, GA
09.2013 - 02.2018
Company Overview: AT&T is a multinational conglomerate holding company that provides telecommunications equipment and services.
Managed deliverables, resources, status, budget, and quality elements throughout the project lifecycle.
Served as the liaison between Quality Assurance and the client(s) for all resources, support services, and vendors.
Led a global virtual team of 20-30 resources within an Agile & Scrum testing infrastructure, with focus on priority testing.
Ensured all testing phases (IST, ETE and UAT) were successfully planned and completed for all assigned projects/releases assigned to QA team.
Developed, validated & maintained overall Program testing budget, testing scope, test packages (i.e. test suites, test cases, etc.), testing strategies, project issues & risks.
Proactively informed clients and stakeholders of daily testing progress, risks and subsequent mitigation plans.
Documented detailed test results and effectively resolved/reported defect status.
Maintained project schedules by managing timelines and making proactive adjustments.
Conducted client meetings to determine project intent, requirements and budgets.
Maintained schedules to ensure that key milestones were being met at every phase.
Collaborated with project stakeholders, developers, quality assurance team members and business analysts.
Chaired daily project meetings using Agile methodologies and Scrum formats.
AT&T is a multinational conglomerate holding company that provides telecommunications equipment and services.
Program Manager
Springer Science + Business Media
New York City, New York
09.2007 - 12.2012
Company Overview: Springer Science + Business Media is a global publishing company that specializes in scientific and technical literature.
Performed all aspects of verification, including functional, structural, regression and system testing.
Reviewed business and functional requirements to produce test strategies and test cases.
Defined test cases outside of user-defined requirements and performed testing of applications, focusing on functional and end-to-end testing, validating that system response and output accurately reflected business requirements as outlined in requirements document.
Performed defect analysis, identified trends and recommended process improvements.
Disseminated knowledge of new release features throughout the global organization via electronic documentation, presentations, classroom and virtual training platforms.
Streamlined and standardized testing processes to reduce overall release cycle time and enhance software quality.
Implemented a set of comprehensive tracking processes to monitor BFlow performance.
Maintained schedules to ensure that key milestones were being met at every phase.
Springer Science + Business Media is a global publishing company that specializes in scientific and technical literature.
Project Manager
LexisNexis
Newark, NJ
06.2001 - 09.2007
Company Overview: LexisNexis is a provider of legal, regulatory, and business information and analytics.
Oversaw the production process and managed the production schedule.
Defined and monitored workflows for developing Tax products (3,000 – 4,500 documents and chapters) and maximized the effectiveness of XML products online.
Analyzed legal, government, business and high-tech information data for SGML/XML data conversion, print composition and electronic production.
Trained Production department team members and new hires in publishing procedures, editorial responsibilities, and release workflow best practices.
LexisNexis is a provider of legal, regulatory, and business information and analytics.
Education
Project Management Certification -
Villanova University
Virtual
01.2014
Bachelor of Arts - English
Emory University
Atlanta, GA
12.1999
Skills
- Agile and Scrum methodologies
- Risk analysis and mitigation
- Cross-functional team collaboration
- Stakeholder communication
- Project management tools (eg, JIRA, Smartsheet, Wrike, Asana)