Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Qeyana Vasquez

Amsterdam

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Cashier/Production Staff Member/Customer Service Representative

Starbucks, Barista
Troy
02.2024 - 12.2024
  • Processed customer orders efficiently at the counter and drive-thru.
  • Managed cash register operations and balanced cash drawers daily.
  • Assisted customers with product inquiries and resolved issues promptly.
  • Greeted customers and provided friendly customer service.

Customer Service Representative /Customer Service Cashier

ShopRite
North Greenbush
02.2021 - 01.2024
  • Managed incoming calls and directed inquiries to appropriate departments.
  • Assisted customers with product information and service inquiries.
  • Resolved customer issues by providing accurate product information and solutions.
  • Collaborated with team members to enhance service delivery and customer satisfaction.
  • Trained new staff on company policies and effective communication techniques.
  • Participated in team meetings to discuss service improvements and best practices.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

Production Staff Member/Customer Service Representative

Stickermule
Amsterdam
05.2018 - 12.2021
  • Operated printing machines for custom product creation.
  • Prepared materials and supplies for production runs.
  • Trained new employees in safe operation of machinery, equipment, and tools used in production activities.
  • Assisted customers with inquiries and product selections.
  • Resolved customer complaints efficiently and professionally.

Education

High School Diploma -

Lansingburgh Highschool
Troy, NY
06-2018

Skills

  • Customer service
  • Problem solving
  • Attention to detail
  • Friendly demeanor
  • Customer support
  • Communication skills

References

References available upon request.

Certification

PCA Certificate

Timeline

Cashier/Production Staff Member/Customer Service Representative

Starbucks, Barista
02.2024 - 12.2024

Customer Service Representative /Customer Service Cashier

ShopRite
02.2021 - 01.2024

Production Staff Member/Customer Service Representative

Stickermule
05.2018 - 12.2021

High School Diploma -

Lansingburgh Highschool
Qeyana Vasquez