Qeyouna Edwards
Moultrie,GA
Summary
My name is Qeyouna Edwards I'm a motivated and Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges. I also,desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Custodian
ABM Industries Inc.
Moultrie, GA
08.2023 - Current
- Clean bathrooms, wipe down windows, vacuum, sweep and mop floors, clean offices and classrooms.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
- Serviced, cleaned and restocked restrooms.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
Manager
Taco Bell
Moultrie, GA
06.2022 - 10.2023
- Greeted customers, counted out cash drawers, stocked shelves, rang up purchases, assisted customers in finding or ordering merchandise
- Conducted quality, timely performance feedback and performance appraisals.
- Closed business at night,
- Oversaw 10 employees
- did a safe count
- Assigned tasks to associates to fit skill levels and maximize team performance.
Customer Service Representative
CSS Corp
Moultrie, GA
04.2021 - 06.2022
- Answered inbound and did outbound calls.
- secured service providers for customers using roadside assistance, dispatcher for Agero roadside assistance, managed client records, set up client appointments, provided policy and service information.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
- Conferred with customers or supervising personnel to address questions, problems or requests for service or equipment.
- Provided timely updates to customers regarding their orders or requests.
Customer Service Representative
Affordable Home Solutions
Tifton, GA
05.2021 - 01.2022
- Assisted customers with a warm and professional attitude
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
Specialty
Sanderson Farms, Inc.
05.2017 - 04.2021
- Packed chicken thighs, drums ,legs and breast
- Communicated effectively with coworkers to coordinate tasks efficiently.
- Inspected chicken thighs for defects, such as broken bones or bruises.
- Followed established procedures for safety and productivity.
- Reported any discrepancies in product quantity or quality to supervisors immediately.
- Worked effectively in damp and cold conditions to safely process chicken meat.
Temporary Lead
DSI Equity Group
08.2014 - 05.2015
- Trained new staff members on safe food handling procedures.
- Monitored production line operations to ensure efficiency and accuracy.
- Followed safety protocols while operating machines and equipment.
- Packed meat
Education
High school or equivalent -
Albany High School
05.2014
Skills
- Telephone Skills (4 years)
- Organizational Skills (3 years)
- Stocking (Less than 1 year)
- Cleaning (Less than 1 year)
- Time management
- Shipping & Receiving
- Materials Handling
- Sales
- Customer support
- Microsoft Outlook
- Typing
- Customer service
- Windows
- Employee Training
Certification
- Driver's License, 02/01/20, 03/01/26
- ServSafe, 03/01/23, Present
Work Authorization
Authorized to work in the US for any employer
Additional Information
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Assessments
- Work motivation, Proficient, 11/01/23, Level of motivation and discipline applied toward work
- Retail customer service, Proficient, 11/01/23, Responding to customer situations in a retail setting
- Management & leadership skills: Impact & influence, Proficient, 11/01/23, Choosing the most effective strategy to inspire and influence others to meet business objectives
Personal Information
Relocation: Anywhere
Timeline
Custodian
ABM Industries Inc.
08.2023 - Current
Manager
Taco Bell
06.2022 - 10.2023
Customer Service Representative
Affordable Home Solutions
05.2021 - 01.2022
Customer Service Representative
CSS Corp
04.2021 - 06.2022
Specialty
Sanderson Farms, Inc.
05.2017 - 04.2021
Temporary Lead
DSI Equity Group
08.2014 - 05.2015
High school or equivalent -
Albany High School
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