Q.H. Alicia Ruiz
Miami Lakes,Florida
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Supervisor of Social Work
Baptist Health South Florida South Florida
2008.09 - Current
- Enhanced staff performance through regular supervision, training, and professional development opportunities.
- Ensured compliance with regulatory standards through meticulous documentation and accurate reporting.
- Championed diversity and inclusion within the team, fostering an environment that celebrated differences and promoted cultural competence.
- Led crisis interventions, providing critical support to patients during their most vulnerable moments.
- Maintained confidentiality of sensitive information while adhering to ethical guidelines in all aspects of practice.
- Recruited trained, and retained high-quality clinical staff to meet the growing demand for services in the community.
- Developed strong community partnerships to enhance available resources and support for clients.
- Mentored new social workers entering the field to promote professional growth and solidify foundational skills necessary for success.
- Conducted thorough assessments of client needs, developing targeted interventions for maximum impact.
- Identified community resources to support clients.
- Cultivated positive, trusting relationships with patients and community providers to promote effective coordination of resources.
- Provided leadership, guidance and support to staff members.
- Established and maintained relationships with key stakeholders.
- Implemented data-driven decision-making to identify areas for improvement and drive programmatic changes.
- Supported patients/families experiencing crisis situations by facilitating wrap-around services tailored specifically to each unique situation.
Medical Social Work Case Manager
Baptist Health South Florida South Florida
2006.08 - 2008.08
- Maintained accurate and timely documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Achieved positive patient outcomes by developing and implementing comprehensive case management discharge plans.
- Contributed to interdisciplinary team discussions and case conferences actively, sharing insights and expertise with the medical team to optimize patient support strategies and safe transitions to the next level of care.
- Conducted thorough psychosocial assessments of patients' situations, identifying issues, goals, and necessary interventions.
- Collaborated with an interdisciplinary team to determine timely delivery of services.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated patients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- · Improved patient satisfaction by efficiently addressing concerns or grievances in a timely manner.
Medical Social Work Case Manager
St. Thomas' Hospital
2006.01 - 2006.06
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Enhanced communication between patients and providers through consistent follow-ups and progress updates.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
- Developed comprehensive discharge plans to transition patients to appropriate service providers in community.
Social Work Intern
Miami Children's Hospital
2004.08 - 2005.04
- Managed caseload efficiently, prioritizing tasks and maintaining timely communication with clients, colleagues, and supervisors.
- Offered community resource guidance to clients to meet family needs for assistance.
- Conducted outreach to local referral sources to build strong partnerships for supportive services.
- Mediated between family members to facilitate conflict resolution and build healthy family relationships.
- Proposed and conducted therapeutic group for children and adolescent clients
- Conducted daily individual and family therapy utilizing
- evidence-based interventions and DSM-IV criteria
- Continuously sought supervision and feedback from experienced colleagues to refine clinical skills and ensure quality care for clients.
- Interdisciplinary collaboration to manage patient’s care through bi-weekly case presentations and provide appropriate community services to achieve best outcome
Clinical Social Work Intern
Miami Behavioral Health Center
2004.05 - 2004.08
- Conduct Bio-Psychosocial assessments using DSM-IV criteria
- Develop and facilitate daily counseling groups
- Conduct individual therapy utilizing evidence-based interventions in addictions and dual diagnoses
- Increased client engagement by tailoring therapeutic approaches to individual needs and strengths.
- Collaborated with multidisciplinary teams to coordinate care, ensuring comprehensive services for each client.
- Organized clinical documentation, treatment plans, and referrals.
- Continuously sought supervision and feedback from experienced colleagues to refine clinical skills and ensure quality care for clients.
Psychology Intern
Fellowship House
2003.08 - 2004.01
- Supported clients'' emotional well-being by providing group therapy sessions addressing various mental health concerns.
- Collaborated effectively with supervisory staff during case consultation meetings, leveraging expert input for improved patient care outcomes.
- Assisted in the development of psychoeducational materials, enhancing client knowledge and self-awareness around mental health issues.
- Maintained accurate and timely clinical documentation, ensuring adherence to ethical guidelines and best practices in recordkeeping.
Education
Masters in Social Work -
Florida International University
Miami, Florida05.2005
Bachelor in Arts & Science. Major in Psychology -
Florida International University
Miami, FL05.2003
Skills
- Microsoft Word,
- Publisher,
- Excel,
- Power point
- Work Spreadsheet,
- Counseling Experience,
- Crisis intervention,
- Bereavement Experience,
- Teamwork and Collaboration
- Problem-Solving
- Multitasking and Organization
- Complex Problem-Solving
Certification
Licensed Clinical Social Worker Florida: SW
References
References are available upon request.
Timeline
Supervisor of Social Work
Baptist Health South Florida South Florida
2008.09 - Current
Medical Social Work Case Manager
Baptist Health South Florida South Florida
2006.08 - 2008.08
Medical Social Work Case Manager
St. Thomas' Hospital
2006.01 - 2006.06
Social Work Intern
Miami Children's Hospital
2004.08 - 2005.04
Clinical Social Work Intern
Miami Behavioral Health Center
2004.05 - 2004.08
Psychology Intern
Fellowship House
2003.08 - 2004.01
Licensed Clinical Social Worker Florida: SW
Masters in Social Work -
Florida International University
Bachelor in Arts & Science. Major in Psychology -
Florida International University
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