Qiana Copeland
Florence,NJ
Summary
Proven Phlebotomist with a track record of enhancing patient satisfaction and streamlining specimen handling at LabCorp. Skilled in venipuncture and fostering team morale, demonstrated by leading cross-training initiatives and improving test completion rates. Excels in patient care, contributing to efficient healthcare delivery and higher satisfaction levels.
Overview
25
25
years of professional experience
Work History
Phlebotomist
LabCorp
07.2011 - 10.2024
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
Phlebotomy Team Lead
Allies Incorporated Hamilton NJ
09.2012 - 09.2016
- Improved patient satisfaction by consistently providing efficient and accurate blood draws.
- Enhanced team morale with effective communication and proactive problem-solving strategies.
- Facilitated cross-training initiatives to enhance overall team skills and versatility in various aspects of phlebotomy responsibilities.
- Streamlined the phlebotomy process for better time management and increased daily test completion rates.
Patient Care Technician
Mercer Hospital
01.2000 - 11.2010
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Education
Medical Assistant Phlebotomy -
Harrison Career Institute - Allentown
Allentown, PADiploma -
Pennsbury High School
Fairless Hills, PA06.1996
Skills
- Venipuncture
- Order of draw
- Patient Care
- Specimen handling
Timeline
Phlebotomy Team Lead
Allies Incorporated Hamilton NJ
09.2012 - 09.2016
Phlebotomist
LabCorp
07.2011 - 10.2024
Patient Care Technician
Mercer Hospital
01.2000 - 11.2010
Medical Assistant Phlebotomy -
Harrison Career Institute - Allentown
Diploma -
Pennsbury High School
Similar Profiles
Felisha HenleyFelisha Henley
Certified Phlebotomy Team Lead at LabCorpCertified Phlebotomy Team Lead at LabCorp
Macauley BaldwinMacauley Baldwin
Animal technician at LabcorpAnimal technician at Labcorp
Jun Wei NeoJun Wei Neo
Sample Handling Associate I /Appointment Scheduler at LabCorpSample Handling Associate I /Appointment Scheduler at LabCorp