Qiana Elliott
Hempstead,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
2
2
years of professional experience
Work History
OGP
Walmart
Dallas , Tx
02.2023 - 12.2023
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
- Assisted in selecting items according to customer preferences.
- Provided detailed product information to customers.
- Organized as many as [Number] deliveries per hour by smoothly selecting and purchasing items.
- Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
Team Lead
McDonald's
Dallas , TX
11.2021 - 12.2022
- Trained new staff in relevant processes and procedures.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Monitored team progress and enforced deadlines.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
Education
Business Management -
PraireView A&M University
Prairie View, TX05-2027
High School Diploma -
Moises Molina
Dallas, TX05-2023
Skills
- Data Management
- Dependable and Responsible
- Calm Under Pressure
- Flexible and Adaptable
- Organizational Skills
- Attention to Detail
Accomplishments
- Participated in Lulac
Languages
Spanish
Limited
Timeline
OGP
Walmart
02.2023 - 12.2023
Team Lead
McDonald's
11.2021 - 12.2022
Business Management -
PraireView A&M University
High School Diploma -
Moises Molina
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