Qiana Jackson
Madison,AL
Summary
Compassionate professional in community and social services, highly productive and efficient in task completion. Possess specialized skills in crisis intervention, program development, and stakeholder engagement. Excel at communication, empathy, and problem-solving to drive positive outcomes and support community well-being.
Overview
4
4
years of professional experience
Work History
STUDENT HOUSING COMMUNITY ASSISTANT
Alabama A&M Housing Department
Normal
07.2024 - Current
- Support students by addressing concerns, enhancing their housing experience
- Coordinate events to foster community, improving campus life
- Develop strong interpersonal skills, facilitating effective communication
- Resolve student issues efficiently, ensuring a positive environment
- Contribute to a welcoming atmosphere, enhancing student satisfaction
CROSS-TRAINED EXPERT
Target
Madison, United States
11.2021 - Current
- Guide customers in clothing choices, enhancing shopping experience with organized displays
- Ensure smooth checkout process, boosting customer satisfaction and repeat visits
- Streamline online order fulfillment, improving efficiency and customer convenience
- Conduct precise inventory checks, maintaining accurate stock levels for optimal operations
OFFICE ASSISTANT
Office of the Dean of College of Business and Public Affairs
Normal
08.2022 - 01.2024
- Manage communications and data entry for Dean's office, enhancing operational efficiency
OFFICE ASSISTANT
Office of Student Affairs
Normal
08.2021 - 05.2022
- Supported office leaders with diverse tasks, enhancing event success and student engagement
- Created documents and managed social media, boosting student participation
- Organized and maintained closets, ensuring efficient resource use
- Collaborated with SGA, contributing to popular student events
- Assisted in clothing recycling, promoting sustainability
Education
Bachelor of Science - Criminal Justice And Political Science
Alabama Agricultural and Mechanical University
Normal, Al05-2026
High School Diploma -
Central High School
Phenix City, AL05-2021
Skills
- Cash handling
- Customer service
- Training
- Retail operations
- Conflict resolution
- Upselling
- Inventory management
- Event planning
- Document creation
- Social media management
- Walsworth certified
Additional Information
Scholarships:
Alpha Kappa Alpha, Delta Sigma Theta, AAMU Alumni, Pine Hill Missionary Baptist Church, Alabama A&M Heritage Bronze Scholarship recipient.
Honor Roll:
(Fall 2021 - Present), Recognized for maintaining a 3.0, Dean's list (Fall 2021 - Present),
Community Service:
Community Service captain (Target 2023 - Present), Community Service MVP (2024), Community Service Chairmen City of Huntsville, United to Save Ourselves (USO), Canterbury Nursing home, St. Francis Nursing Home, Westview Elementary School, AAMU MMW Band Volunteer, IOB Campus Volunteer, Alzheimer's Association of Huntsville Alabama, Target Store Madison (2816) Community Service Leader, MLK Alpha Phi Alpha Fraternity parade, MLK BASKETBALL tournament, Because I am A Girl, City of Huntsville, National Coalition of 100 BW, Student Leader,
Activity:
President of Pre-Alumni Assoc., Community Service chair for Pre-Law Society, Big Sister/Little Sister Coordinator, Pre-law society, Pre-alumni e-board (President), Community service chair (pre-law), W.O.W: Women of Worth, Gospel choir, Grievances committee for Alabama A&M, Criminal justice unit, Criminal justice club, Impressions of beauty ambassador, Baptist student union, Student leader
Timeline
STUDENT HOUSING COMMUNITY ASSISTANT
Alabama A&M Housing Department
07.2024 - Current
OFFICE ASSISTANT
Office of the Dean of College of Business and Public Affairs
08.2022 - 01.2024
CROSS-TRAINED EXPERT
Target
11.2021 - Current
OFFICE ASSISTANT
Office of Student Affairs
08.2021 - 05.2022
Bachelor of Science - Criminal Justice And Political Science
Alabama Agricultural and Mechanical University
High School Diploma -
Central High School