I am a former professional athlete, an experience that instilled in me exceptional discipline, teamwork, and the ability to perform under pressure, as well as a goal-oriented mindset. Transitioning into the professional world, I have built a diverse background in quality inspection, media operations, and event planning. As a Quality Inspection Specialist at HD Company, I conducted order quality checks, managed driver teams, and implemented process improvements to enhance operational efficiency. During my internship at Jin Gu Town, I managed social media platforms, coordinated with editorial teams, and analyzed digital marketing data to optimize campaigns. Additionally, as an Event Planning Specialist at UCSB, I successfully organized art and lecture events, managed teams, and handled logistics to ensure seamless execution. With strong analytical, communication, and organizational skills, along with fluency in both English and Chinese, I am adept at adapting to dynamic environments and delivering results.
Social Media Platform Management: Managed social media platforms and content publishing, ensuring timely updates and alignment with brand image.
Cross-Department Collaboration: Coordinated with the editorial team to review video clips and graphic designs, ensuring content quality.
Data Analysis and Research: Conducted digital marketing data analysis and customer feedback research to support operational strategies.
Campaign Planning and Execution: Participated in the planning of online and offline campaigns and monitored their effectiveness to optimize implementation.
Order Quality Inspection: Conducted quality checks on company orders to ensure data accuracy and completeness, identifying and correcting errors promptly.
Issue Investigation and Rectification: Analyzed problems identified during inspections, proposed corrective actions, and assisted relevant departments in implementing improvements to enhance operational efficiency.
- Driver Management: Participated in the management of the driver team, including performance evaluations and behavior monitoring, to ensure service quality and compliance with standards.
- Report Preparation: Regularly prepared quality inspection reports, summarized findings, and provided optimization suggestions to senior management.
- Event Coordination and Execution: Oversaw the overall planning and execution of events, organized team members, and assigned tasks to ensure smooth operation of all event segments.
- Crisis Management: Addressed unexpected situations during events, adjusted schedules flexibly, and ensured successful completion of activities.
- Pre-Event Preparation: Led the team in efficiently completing pre-event preparations, including material procurement, process design, and timeline management.
- Team Collaboration and Communication: Utilized strong team management and communication skills to coordinate team members effectively and achieve event objectives.
- Daily Operations Management: Handled day-to-day tasks related to events, including venue booking, media promotion, and participant registration.
- Data Analysis: Proficient in using tools like Excel and SPSS for data organization and analysis to support decision-making
- Social Media Management: Familiar with managing and publishing content on major social media platforms (eg, WeChat, Weibo, TikTok, Instagram, Facebook)
- Content Review and Editing: Skilled in reviewing and optimizing video and graphic content to ensure quality and brand consistency
- Event Planning and Execution: Experienced in end-to-end event management, including budget control, resource coordination, and performance evaluation
- Language Proficiency: Fluent in both Chinese and English, with strong cross-cultural communication skills
- Communication Skills: Excellent written and verbal communication abilities, capable of conveying information clearly and resolving conflicts
- Problem-Solving: Quick to analyze issues and propose effective solutions, especially in unexpected situations
- Time Management: Able to efficiently handle multiple tasks and meet deadlines
- Detail-Oriented: Focused on accuracy and high-quality delivery in all tasks