QI (Serena) LI
Santee,CA
Summary
Born and raised in China, 8 years of experience in TV advertising sales, settled in the United States for 7 years.
As a dedicated and customer-focused with 15+ years of sales experience, I possess exceptional communication skills and a friendly, personable approach. With a proven track record of initiative, creativity, and outstanding results, I am committed to delivering unparalleled service to my clients. I approach each transaction with unwavering energy and determination to foster long-lasting business relationships. With a passion for the real estate industry and a keen understanding of market trends, I consistently strive to exceed expectations and achieve optimal outcomes for both buyers and sellers.
Overview
5
5
years of professional experience
Work History
Real Estate Agent
Keller Williams
09.2022 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
Real Estate Agent Assistant
Fly Homes
11.2021 - 07.2022
- Thrived in a team-based company environment, collaborating effectively with colleagues to achieve shared goals and deliver exceptional customer service.
- Prepared marketing materials to attract potential clients, resulting in increased leads and overall sales.
- Increased property showings by efficiently scheduling appointments and coordinating with clients, agents, and brokers.
- Assisted in closing deals for both buyers and sellers through diligent support and timely communication.
- Developed strong relationships with clients through attentive customer service, leading to repeat business and referrals.
Sales Consultant
INFINITI Automotive
12.2018 - 07.2019
- Top-performing Sales Uonsultant for INFINITI Automotive, consistently exceeding sales targets.
- Demonstrated expertise in luxury car sales, delivering exceptional customer satisfaction.
- Proven track record of building and maintaining strong client relationships, resulting in high customer retention rates.
Education
College- Broadcasting And Hosting - Media Broadcasting
Mass Media College
Hunan, China06.2009
Skills
- Excellent teamwork
- Highly Professional
- Negotiation
- Lead Follow Up
- Client Needs Assessment
- Golf
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Real Estate Agent
Keller Williams
09.2022 - Current
Real Estate Agent Assistant
Fly Homes
11.2021 - 07.2022
Sales Consultant
INFINITI Automotive
12.2018 - 07.2019
College- Broadcasting And Hosting - Media Broadcasting
Mass Media College
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