Qiuchan Xie
Salt Lake City,UT
Summary
Driven professional with a proven track record at Decoration Company, adept in reception management and possessing strong skills in billing and invoicing. Demonstrated excellence in enhancing customer satisfaction and resolving complex issues, ensuring high standards of service. Excelled in a fast-paced environment, showcasing exceptional organizational and interpersonal abilities.
Overview
2
2
years of professional experience
Work History
Chinese Customer Service
Decoration Company
2022.03 - 2023.09
- Exhibited high energy and professionalism when dealing with clients and staff.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Investigated and resolved accounting, service and delivery concerns.
- Educated customers about billing, payment processing and support policies and procedures.
- Met customer call guidelines for service levels, handle time and productivity.
Education
No Degree - Nursing Science
Guang Xi Bei Hai Nursing School China
Guangxi China07.2009
Skills
- Scheduling appointments
- Reception Management
- Billing and Invoicing
- Basic accounting
Timeline
Chinese Customer Service
Decoration Company
2022.03 - 2023.09
No Degree - Nursing Science
Guang Xi Bei Hai Nursing School China
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