Qiyao Shi

Experienced and versatile professional with a diverse background in the service industry, including roles as a waiter/barista and successful restaurant owner. Proven track record in management across various positions. Leveraging fluency in English and Mandarin Chinese to effectively communicate and connect with a wide range of individuals, utilizing cultural understanding to build strong relationships. Skilled at adapting to new environments and leveraging cross-cultural experiences to drive success.

• At UPS, I was promoted from Package Handler to Operation Supervisor shortly after one year, where I oversaw the improvement of the growth and efficiency of my area to effectively move product in a timely manner.
• At Starbucks, I was promoted to Shift Supervisor where my responsibilities are to increase sales and time management. The key factor of being a Shift Supervisor is to build up and maintain team morale.
• As the Owner of China Cook, my job was to maintain store inventory while making sure that everything was up to code. My biggest takeaway from being a restaurant owner was customer satisfaction and employee happiness.

• Head Waiter, Ichiban Sushi and Tapioca
• Restaurant Owner, China Cook
• Operation Supervisor, UPS
• Shift Supervisor, Starbucks (multiple locations)