QiYu Zheng
Brooklyn
Summary
New York University (NYU) — New York
Bachelor of Science in Mathematics Education
Expected Graduation: Spring 2027
GPA: 3.82 / 4.0
Relevant Coursework:
Calculus, Statistics, Linear Algebra, Geometry
Selected Academic Project:
Completed a semester-long independent research project involving classroom observations and analysis of how school environment and community context impact student learning outcomes; synthesized findings into a structured presentation.
Overview
4
4
years of professional experience
Work History
Business Operations Associate
YGF MALATANG
Manhattan
12.2023 - 01.2026
- Analyzed operational and financial data to support reporting, cost control, and monthly business reviews for management and headquarters
- Used revenue and demand trends to optimize staffing, menu supply, and procurement, supporting cost control and the rollout of three new store openings in New York within one year
- Supported cost control and payback analysis, helping maintain operating costs below 20%
- Identified and mitigated operational and reputational risks through issue investigation, record review, and corrective actions
- Managed and coordinated teams of up to 12 employees across finance and overseas operations to ensure payroll accuracy and consistent operational standards
Business Operations & Planning Associate
Chan tutoring center
New York
09.2021 - 06.2023
- Supported daily operations including client communication and record management using Excel
- Managed monthly operating expense breakdowns, tracked costs, and prepared regular financial reports for management review
- Assisted the owner in evaluating new branch openings by conducting commercial feasibility assessments, including local demographics, potential demand, investment costs, and break-even analysis
- Contributed to business growth through client retention, referrals, and data-driven operational support
Skills
- Google Sheets
- Microsoft Excel
- Data Organization
- Record Keeping
- Risk Awareness
- Issue Resolution
- Customer Relationship Management
- Team Coordination
- Conflict Management
Languages
- English (Native)
- Mandarin (Fluent)
- Cantonese (Fluent)
Timeline
Business Operations Associate
YGF MALATANG
12.2023 - 01.2026
Business Operations & Planning Associate
Chan tutoring center
09.2021 - 06.2023