Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Q'Lamarr Coleman

Joliet,IL

Summary

Dynamic individual with hands-on experience in professional security and customer service with proven ability for navigating challenges. Brings strong problem-solving skills and willingness to learn and good communication skills. Known for adaptability, creativity, reliability, and results-oriented mindset. Committed to making meaningful contributions and ensuring a strong focus on team success while also delivering exceptional professionalism.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Access Control Officer

RJW Logistics
11.2024 - Current
  • Monitored access points to ensure compliance with security protocols and procedures.
  • Assisted in maintaining accurate records of discrepancy logs and access credentials.
  • Utilized surveillance systems to monitor activities and report suspicious behavior.
  • Trained new Access Control officers on company processes and procedures when giving access to various buildings.
  • Managed incidents effectively by promptly responding to alarms and investigations.
  • Utilized various systems to complete daily task, such as Excel and microsoft teams.


Asset Protection Officer

Best Buy DDC
01.2022 - 09.2024
  • Monitored facility for suspicious activity through CCTV, ensuring compliance with security protocols.
  • Conducted routine yard inspections to ensure trailers met the necessary requirements based on guardhouse policies.
  • Trained new staff on safety procedures and emergency response procedures, as well as assisted in training with guardhouse and building security processes.
  • Managed the creation and issuance of identification badges for employees, vendors and other personnel.
  • Collaborated with the leadership team to find effective ways to deter theft within truck yard, and building facility while enforcing safety procedures while on the safety team.
  • Delivered exceptional customer service to all employees, guest and vendors.
  • Acted promptly in all crisis situations, and assisted first responders.
  • Ensured all the product in warehouse was within safety limits.
  • Assisted with making sure all equipment drivers were using proper safety measures when maneuvering within the warehouse.
  • Use of metal detectors and hand wands to minimize and deter theft when entering and exiting building facility.
  • Prevented unauthorized access to building and guardhouse by enforcing strict entry protocols and verifying identification.


Warehouse Clerk

Best Buy DDC
08.2021 - 01.2022
  • Utilized Rf scanner for inventory control and product management.
  • Improved inventory accuracy with consistent cycle counting and data entry into the warehouse management system Red Prairie.
  • Assisted with process of dispatching trailers in trailer management system.
  • Assisted with yard walks.
  • Verify all trucks are properly unloaded according to bill of lading quantities.

Recycling Processor

Best Buy DDC
08.2017 - 01.2022
  • Maintained upkeep of all machines and balers while maintaining a safe work environment.
  • Loaded and unloaded materials from trailers with pallet jack.
  • Collected and sorted recyclable materials such as styrofoam, cardboard and plastic into appropriate containers.
  • Contributed to environmental sustainability efforts, ensuring proper disposal of all non recyclable materials.
  • Utilized balers and a densifier to compress recyclable materials.
  • Monitored conveyor belts for operational issues, promptly addressing any malfunctions or disruptions to prevent delays in recycling processes.

Assistant Manager

Kids Footlocker
09.2015 - 12.2016
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Managed and maintained inventory and stock.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of new and upcoming product.
  • Managed daily sales goal according to trends.
  • Managed team payroll and training.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Education

Plainfield East High School
Plainfield, IL
05-2014

Skills

  • Customer Service
  • Attention to detail
  • Time management
  • Team management
  • Communication
  • Critical thinking
  • Data entry
  • Surveillance
  • Training

Certification

Unarmed Security License 2024


Timeline

Access Control Officer

RJW Logistics
11.2024 - Current

Asset Protection Officer

Best Buy DDC
01.2022 - 09.2024

Warehouse Clerk

Best Buy DDC
08.2021 - 01.2022

Recycling Processor

Best Buy DDC
08.2017 - 01.2022

Assistant Manager

Kids Footlocker
09.2015 - 12.2016

Plainfield East High School

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Q'Lamarr Coleman