Qnaya Lipkins
Lithonia
Summary
. Compassionate Patient Care Technician known for high productivity and efficient task completion. Skilled in patient monitoring, vital signs measurement, and post-operative care. Excel in communication, empathy, and teamwork, ensuring optimal patient care and support.
Service-oriented and resourceful with in-depth clinical skills and assessment training. Support patient personal care and hygiene needs with diligent assistance. Organized in keeping supplies stocked and equipment sterilized for use.
Overview
9
9
years of professional experience
Work History
Patient Care Technician
Caring Hands United, INC
02.2023 - Current
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Assisted patients with activities of daily living, including bathing, dressing and grooming.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Provided emotional support to patients and their families during difficult times.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Conducted safety rounds regularly to ensure safe environment for patients.
Front Desk Receptionist
LensCrafters
01.2021 - 03.2023
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
- Answered incoming calls, directed them to appropriate personnel and took messages.
Sales Representative/Assistant Manager
Foot Locker
05.2017 - 01.2021
- Collaborated with other departments to ensure smooth operations throughout the organization.
- Responded promptly to customer inquiries via phone calls or emails.
- Analyzed data from surveys, focus groups, and customer feedback forms in order to identify potential opportunities for growth.
- Conducted regular performance reviews to ensure employees were meeting expectations.
- Developed and implemented strategic sales plans to improve customer service, meet sales goals, and increase profitability.
- Greeted customers and provided assistance with product selection.
- Maintained cleanliness of the sales floor area at all times.
Education
Some College (No Degree) -
Savannah State University
Savannah, GASome College (No Degree) - Medical Assistant
UEI College
Skills
- Healthy meal preparation
- Sterilization techniques
- Restocking supplies
- Patient hygiene management
- Infection prevention
- Basic nursing care
- Vital signs monitoring
- Infection control
- CPR certification
- Safety protocols
Timeline
Patient Care Technician
Caring Hands United, INC
02.2023 - Current
Front Desk Receptionist
LensCrafters
01.2021 - 03.2023
Sales Representative/Assistant Manager
Foot Locker
05.2017 - 01.2021
Some College (No Degree) - Medical Assistant
UEI College
Some College (No Degree) -
Savannah State University