Qoua Xiong
Springfield,MO
Summary
Compassionate Registered Nurse with distinguished understanding of hospital functions. Skilled at developing comprehensive post-treatment plans with patients and doctors for quality healthcare. Committed to patient education and advocacy.
Overview
6
6
years of professional experience
Work History
Registered Nurse
Cox Health South
Springfield, MO
05.2024 - Current
- Documented patient progress notes accurately and efficiently in the electronic medical record system.
- Demonstrated ability to work independently as well as collaboratively within a team environment.
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
- Developed educational materials for use in teaching sessions with patients or their families.
- Evaluated effectiveness of treatments prescribed by physicians for postpartum conditions such as depression or hypertension.
- Provided comprehensive care to postpartum patients including assessment of newborns.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
Registration Specialist
Cox Health South
Springfield, MO
04.2019 - 06.2021
- Provided excellent customer service to patients and their families regarding registration process.
- Prepared documents for release of medical records upon request from authorized personnel.
- Assisted in the management of patient information, including data entry and maintenance of medical records.
- Processed payments from patients or third party payers accurately and in a timely manner.
- Maintained confidentiality of all protected health information as required by HIPAA regulations.
- Verified insurance coverage for incoming patients and ensured that all documents were accurate and up-to-date.
Customer Service Specialist
Simmons Bank
Springfield, MO
04.2018 - 04.2019
- Provided technical support for troubleshooting software applications used by customers.
- Assisted customers with account maintenance such as resetting passwords and updating contact information.
- Answered incoming customer inquiries regarding product and service information.
- Collaborated with colleagues from other departments in order to resolve customer concerns quickly.
Education
Associate of Science - Nursing
Cox College
Springfield, MO05-2023
Skills
- Newborn education
- Patient Care
- SBAR communication
- Family Education
- Chart updating
- Electronic Health Records Management
Cetifications
- BLS certified
- NRP cerified
Timeline
Registered Nurse
Cox Health South
05.2024 - Current
Registration Specialist
Cox Health South
04.2019 - 06.2021
Customer Service Specialist
Simmons Bank
04.2018 - 04.2019
Associate of Science - Nursing
Cox College
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