Leamon Washington
Fairfield,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
9
9
years of professional experience
Work History
Garage Door Installer
Precision Door Service Sonoma
03.2024 - Current
- Installed residential and commercial garage doors, ensuring precision and safety standards.
- Collaborated with team members to troubleshoot issues during installations.
- Provided exceptional customer service, addressing inquiries and resolving concerns promptly.
Closing Night Manager
That's Cheap
02.2021 - 04.2023
- Supervised nightly operations to ensure safety and compliance with company policies
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Developed strategies for loss prevention, contributing to reduced shrink rates.
Closing Manager
Grocery Outlet Bargain Market
01.2019 - 02.2021
- Supervised closing shifts, ensuring compliance with operational standards and safety protocols.
- Managed inventory levels, reducing waste through effective stock rotation and ordering processes.
- Resolved customer complaints efficiently, improving overall customer experience and loyalty metrics.
Cashier
AMPM Arco Gas Station
03.2017 - 01.2019
- Processed customer transactions efficiently using POS system.
- Assisted customers with inquiries, enhancing overall service experience.
- Maintained accurate cash drawer, ensuring financial integrity daily.
- Collaborated with team to optimize workflow during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
GED -
Vallejo High School
Vallejo, CASkills
- Residential experience
- Following safety practices
- Customer service
- Time management
- Verbal and written communication
- Staff management
- Documentation and reporting
- Policy implementation
- Conflict resolution
- Inventory management
Timeline
Garage Door Installer
Precision Door Service Sonoma
03.2024 - Current
Closing Night Manager
That's Cheap
02.2021 - 04.2023
Closing Manager
Grocery Outlet Bargain Market
01.2019 - 02.2021
Cashier
AMPM Arco Gas Station
03.2017 - 01.2019
GED -
Vallejo High School