Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Quaeisean Scott

South Jordan,UT

Summary

Detail-oriented Mortgage Loan Officer with 8 years of experience planning and working with clients for extended periods. Committed to ensuring accuracy and achieving financial success in every transaction. Adept at navigating complex loan processes and providing exceptional customer service to meet clients' needs effectively.

Overview

18
18
years of professional experience
1
1
Certification

Work History

CSC Rep

Phaxis ( Morgan Stanley )
05.2024 - Current


  • Responded to customer questions via telephone regarding benefits and account information.
  • Greet customers to set the tone of the customer experience and provide a welcoming and friendly atmosphere.
  • Communicated with clients and branch to gather, provide, and share updated information on products and services.
  • Learned and followed all organizational policies and procedures to maintain safe and professional working environments.


Mortgage Specialist

Advanced Funding Home Mortgage Loans
06.2015 - Current
  • Analyzed customer financial data to determine eligibility for mortgage programs.
  • Developed and maintained relationships with customers, real estate agents, and other professionals in the industry.
  • Prepared loan documents such as credit reports, income statements, appraisals, and closing statements.
  • Reviewed property titles to ensure the accuracy of information prior to loan approval.
  • Provided guidance on loan products and services to prospective borrowers.
  • Assisted customers in completing online applications for mortgage loans.
  • Monitored the progress of loan applications throughout the entire process from start to finish.

Mortgage Loan Originator

Homie Loans
08.2020 - 09.2023
  • Provided comprehensive mortgage loan advice and guidance to potential borrowers.
  • Researched and evaluated various loan products to determine the best fit for each customer.
  • Advised customers on their financial options, including credit repair services and refinancing opportunities.
  • Maintained a thorough knowledge of current lending regulations, policies, and procedures.
  • Reviewed borrower documents such as tax returns, bank statements, employment history to verify accuracy and completeness.
  • Analyzed financial information provided by customers in order to determine eligibility for loans.
  • Processed loan applications in accordance with established guidelines and standards.
  • Coordinated with lenders to ensure timely processing of all required paperwork.
  • Conducted follow-up activities with borrowers throughout the entire loan process.
  • Developed relationships with real estate agents, builders, title companies, attorneys and other referral sources.
  • Negotiated terms of loans with borrowers or their representatives while adhering to company policies and procedures.
  • Submitted approved files for final review prior to closing date.
  • Attended industry events, seminars, workshops for professional development purposes.
  • Promoted mortgage products through marketing campaigns using multiple channels, such as email blasts and social media posts.
  • Monitored market conditions related to interest rates regulatory changes.

Consumer Loan Officer

American United Federal Credit Union
04.2017 - 08.2020
  • Developed and implemented consumer loan products to meet customer needs.
  • Analyzed financial statements, credit reports, and other documents to assess borrower's creditworthiness.
  • Negotiated loan terms with borrowers and finalized contracts.
  • Provided pre-approval letters to qualified applicants.
  • Established relationships with borrowers, lenders, and third parties involved in the loan process.
  • Maintained current knowledge of secondary market trends, government programs, and other available financing sources.
  • Reviewed appraisals to ensure accuracy and completeness prior to submission to the underwriting department.
  • Educated customers on various aspects of mortgage financing options available.
  • Developed and maintained relationships with local real estate agents.

Owner/Operator

22AK Trucking INC
05.2007 - 06.2015
  • Developed business plan and budget to maximize profitability.
  • Analyzed market trends and customer feedback to identify opportunities for growth.
  • Managed daily business operations, including staff, sales, inventory, and accounting.
  • Oversaw the hiring process for new employees, from recruiting to onboarding training.
  • Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
  • Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
  • Monitored the financial performance of the business on a weekly basis to ensure fiscal responsibility.
  • Provided leadership support for team members through coaching and mentorship programs.

Education

Business Management -

Salt Lake Community College
Salt Lake City, UT

Dixie State University
Saint George, UT

Skills

  • Document Analysis
  • Income Evaluation
  • Referral Network Development
  • Loan Processing Coordination
  • Loan File Maintenance
  • Creditworthiness Determination
  • Desktop Underwriter Expert
  • Client Interview
  • Product Education
  • Payoff Planning
  • Attention to Detail
  • Customer service
  • Licensed Mortgage Loan Originator
  • Oral and Written Comprehension
  • Customer Relations
  • Staff Management
  • Application Review
  • Client Account Management
  • Salesforce
  • Credit Check Knowledge
  • NMLS Registration
  • Credit analysis
  • Account management
  • Active Listening and Learning
  • Relationship Selling
  • Credit History Review
  • Bank Product Marketing
  • Marketing
  • Negotiation Tactics
  • Leadership
  • Customer Service
  • Automated Underwriting System (AUS)
  • Financial History Analysis
  • Client Counseling

Certification


  • MLO License ( NMLS # 1328667 )

Timeline

CSC Rep

Phaxis ( Morgan Stanley )
05.2024 - Current

Mortgage Loan Originator

Homie Loans
08.2020 - 09.2023

Consumer Loan Officer

American United Federal Credit Union
04.2017 - 08.2020

Mortgage Specialist

Advanced Funding Home Mortgage Loans
06.2015 - Current

Owner/Operator

22AK Trucking INC
05.2007 - 06.2015

Dixie State University

Business Management -

Salt Lake Community College

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Quaeisean Scott