Quamane Graham
Hermitage,TN
Summary
I am Quamane Graham, a dedicated and service-driven hospitality professional with hands-on experience in customer service, guest relations, and team leadership. I pride myself on being punctual, professional, and adaptable in fast-paced environments. Currently, I'm pursuing a Bachelor's in Biology at Tennessee State University, where I continue to strengthen my leadership and interpersonal abilities.
Overview
3
3
years of professional experience
Work History
Stocker
Lowe’s Home Improvement
05.2025 - Current
- Provided excellent customer service by assisting shoppers with locating items and answering product-related questions, maintaining a helpful and approachable demeanor.
- Communicated effectively with team members and supervisors to ensure smooth store operations and timely merchandise restocking.
- Maintained a clean, organized, and welcoming environment on the sales floor, reflecting attention to detail and pride in presentation—important for front-facing roles.
Valet
Parking Management Company
10.2024 - Current
- Greeted guests and provided exceptional customer service to create a welcoming first impression.
- Assisted with event logistics by managing vehicle flow during peak times and special functions.
- Communicated with team members and supervisors to ensure efficient and safe parking operations.
- Maintained accurate records of parked vehicles using digital and manual systems.
- Led closing shift duties, including lot inspections and securing vehicles at the end of day.
University Ambassador
Tennessee State University
05.2022 - 05.2025
- Promoted mission, vision and culture of school to prospective students to increase enrollment.
- Supported campus events to increase student engagement and promote campus-wide initiatives.
- Collaborated with student and faculty teams to develop strategies for student outreach.
- Utilized websites and social media to promote campus life, events and opportunities.
- Served as leader of New Student Orientation operations.
Resident Assistant
Tennessee State University
08.2022 - 05.2024
- Responded to room transfers, incident reports, and maintenance requests.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Assisted residents in preparing for activity and social programs.
Education
Biology
Tennessee State University
Nashville, TN05.2026
High School Diploma - undefined
Westside High School
Jacksonville, FL06.2021
Skills
- Effective Communicator
- Team Player
- Problem Solving
- Adaptable to Changing Needs
- Customer service
- Willing to learn
Accomplishments
As a valet I was promoted from Guest Service Associate to. Guest Service Coordinator, which is the supervisor role under the manager.
Timeline
Stocker
Lowe’s Home Improvement
05.2025 - Current
Valet
Parking Management Company
10.2024 - Current
Resident Assistant
Tennessee State University
08.2022 - 05.2024
University Ambassador
Tennessee State University
05.2022 - 05.2025
High School Diploma - undefined
Westside High School
Biology
Tennessee State University
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