Quan Madison
Baltimore,Maryland
Summary
Seasoned installation and repair technician setting up, configuring and maintaining diverse telecommunications systems. Excellent relationship-building and problem-solving skills with demonstrated success in working both alone and as part of team. Good communicator and prioritizer. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Proven skills in receiving, moving and stocking merchandise. Efficient, accurate and hardworking team player knowledgeable about grocery stocking and rotation procedures.
Overview
11
11
years of professional experience
Work History
Warehouse Lead
Home Depot
Baltimore, MD
03.2022 - Current
- Ensured accuracy of inventory records and maintained accurate stock levels in the warehouse.
- Coordinated daily operations within the warehouse, including receiving, picking, packing, shipping, and returns processing.
- Monitored incoming shipments for quality assurance purposes and organized storage areas accordingly.
- Created reports detailing shipment information such as quantity received or shipped out, product availability.
- Implemented systems to track inventory movement through the use of barcodes and RFID technology.
- Performed cycle counts to verify physical stock against system-generated data.
- Assisted with unloading trucks upon arrival of merchandise at the loading dock area.
- Investigated discrepancies in inventory counts in order to resolve any discrepancies quickly.
- Utilized computer programs such as Microsoft Office Suite to generate reports on a weekly basis.
- Used computer and company software to enter shipment and inventory records.
- Loaded and unloaded trailers with care and efficiency.
- Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
- Operated forklifts, pallet jacks and variety of warehouse mechanical equipment according to safe operating standards.
- Staged and sorted products for loading.
- Operated forklifts or pallet jacks to transport items.
- Utilized forklift to move inventory items.
- Completed daily document logs to track shipments and inventory.
- Palletized boxes to increase movement and shipment efficiency.
Premise Technician
ATT
San Diego, CA
01.2013 - Current
- Installation services such as cabling, internet, or phone for customers
- Strong technical and methodical aptitude with an innate ability to analyze, coordinate and synthesize data
- Developed programs to test analog/digital circuitry and perform tests of continuity, resistance, insulation, breakdown, impedance, voltage level, current, and frequency, to determine fault isolation.
Education
Computer Science - Associate
ITT Technical Institute
03.2003
Skills
- Digital Design
- Industrial Electronics
- Performance Test Simulation/Verification
- Equipment Power-Up
- Installing and Testing Cabling
- Network Analysis
- Random Signal and Noise
- LAN Installation
- Cabling Y-Splicing
- Developing Cable Management Systems
- Continuous Monitoring
- Digital Signal Processing
- Equipment Installing/Testing/Turn-Up
- Calibration and Instrumentation
- Maintaining Components
- Configuring Equipment
- Troubleshooting and Repair
- Educating Customers
- Writing Reports
- Device Installation
- Equipment Safety
- Configuring Devices
- Diagnosing Issues
- System Repair
- Installing Equipment
- Test Equipment Operation
- Safety Practices
- Equipment Installation
- Troubleshooting and Resolution
- Regulatory Compliance
- Work Order Completion
- Safety Awareness
- Service Documentation
- Product Packaging
- Shipping and Receiving
- Materials Management Experience
- Warehouse Functions
- Materials Transportation
- Safety and Compliance
- Load Planning
- Warehouse Operations
- Order Picking
- Logistics Management
- Storage Management
- Loading and Unloading
- Route Optimization
- Quality Management
- Safety Standards
- Logistics
- Inventory and Stocking
- Forklift Operations
- Mentoring and Training
- Logistics Coordination
- Supplies Inventory
Affiliations
National Society of Black Engineers, Alexandria, VA, 03/2003, 04/2004, Conducted studies and performed testability analysis on Electronics system to support findings and make recommendations for improvements on current and future technological changes.
Timeline
Warehouse Lead
Home Depot
03.2022 - Current
Premise Technician
ATT
01.2013 - Current
Computer Science - Associate
ITT Technical Institute
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