QUAN NGUYEN

• Processed customer transactions accurately and efficiently using point-of-sale systems.
• Assisted customers with menu selections and provided exceptional service to enhance satisfaction.
• Maintained cleanliness and organization of the checkout area, ensuring a welcoming environment.
• Handled cash management responsibilities, including balancing cash drawers at shift end.
• Resolved customer inquiries and complaints promptly, fostering positive relationships and repeat business.
• Collaborated with team members to streamline workflows, enhancing overall efficiency during peak hours.

• Help Guests With Cashing In & Out Of Their Transactions.
• Guide Guests To Tables Where They Like To Play
• Buy And Run Chips For Both Guests & Dealers
• Help Dealer's With Requests On Their Breaks
• Informed Mangers On Any Guests Big Winnings.

• Taking Customers Orders, Running Foods, Bagging To Go Orders, Bussing Tables, are-Stocking Supplies.
• Greeted customers and answered any questions they had about the store's products and services.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Counting All Chips In Each Boxes

Record All Chips That Is Counted

Calculate All Chips Counted & Add All Chips To Each Shift That Is Counted For

• Delivered exceptional customer service, ensuring satisfaction and repeat business.
• Managed multiple tables efficiently during peak hours, enhancing operational flow.
• Trained new staff on menu knowledge and service techniques, fostering team performance.
• Collaborated with kitchen team to expedite order delivery and maintain quality standards.