Summary
Overview
Work History
Education
Skills
Timeline
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Quan Quach

San Jose,CA

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Providing excellent customer service and collaborating well with team members. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

8
8
years of professional experience

Work History

Chip Runner

M8trix Casino
03.2024 - 12.2024
  • Improved overall gaming experience by providing exceptional customer service to patrons while handling chip transactions.
  • Operated cash registers to make change, receive payments and tally transactions.
  • Assisted food servers by taking food and beverage orders.
  • Trained and oriented new chip runners in proper procedures and security protocols.
  • Strengthened team efficiency through effective communication with dealers, managers, and other casino staff members.
  • Enhanced casino operations by efficiently managing and distributing chips to poker tables.

Food Server

Truya Sushi
11.2023 - 01.2024
  • Delivered quality service by providing a warm and welcoming environment.
  • Assisted guests with making menu choices in an informative and helpful manner.
  • Served all food courses and alcoholic beverages to guests in a timely manner.
  • Accurately totaled, processed and collected payments from guests using the point-of-sale system.

Food Server

Boiling Crab
05.2022 - 06.2023
  • Skilled in time management.
  • Able to multitask several tasks simultaneously without sacrificing quality or speed.
  • Excellent verbal communication skills with the ability to interact effectively with customers and staff.
  • Expertise in maintaining detailed records related to restaurant operations, including orders, inventory levels, taxes collected etc., using POS systems such as Aloha & Toast.
  • Highly organized with excellent problem-solving and analytical skills to handle customer complaints in a timely and professional manner.

Food Service Supervisor

Bonchon Silver Creek
09.2021 - 03.2022
  • Guided patrons in choosing menu items.
  • Provided help to colleagues in challenging situations.
  • Supported culinary team with small dish preparation.
  • Energetic waitress and restaurant worker. Have filled in for catering and festival food service, as well as fast food restaurant positions.
  • Acknowledged for outstanding character, dedication to work, and consistent effort.

Staff Member

Boys & Girls Club of Silicon Valley - Levin Clubho
01.2017 - 02.2019
  • Supported students in understanding and executing school tasks.
  • Refined skills in managing and structuring tasks during office time.
  • Supervised students throughout their leisure time.
  • Taught students’ various sports activities
  • Money management during shifts
  • Demonstrated leadership skills among youth groups

Education

High school diploma -

Oak Grove High School
San Jose, CA
05.2021

Skills

  • Professionalism
  • Adaptability
  • Quick learner
  • Hard working
  • Leadership
  • Decision-making
  • Management
  • Menu Presentation
  • Food Service
  • Bill Processing
  • Work well with other
  • Microsoft Office
  • Fluent in Vietnamese and English

Timeline

Chip Runner

M8trix Casino
03.2024 - 12.2024

Food Server

Truya Sushi
11.2023 - 01.2024

Food Server

Boiling Crab
05.2022 - 06.2023

Food Service Supervisor

Bonchon Silver Creek
09.2021 - 03.2022

Staff Member

Boys & Girls Club of Silicon Valley - Levin Clubho
01.2017 - 02.2019

High school diploma -

Oak Grove High School

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Quan Quach