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Summary
Overview
Work History
Education
Skills
Early Professional Experience
Timeline
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QUANDA JACKSON

Supply Chain Manager
McDonough,GA

Summary

Customer focus leader dedicated to quality, always ready to make an impact in fast-paced teamwork environments. Experienced Supply Chain leader with over 20 years of experience in equipment, inventory, warehouse, and personnel management. Dependable logistics manager with experience working in a fast-paced distribution, supply chain management, and transportation environments. Managed day-to-day warehouse tasks to ensure proper safety and security measures for all personnel and property. Organized and tracked end-of-year expenses.

Overview

23
23
years of professional experience

Work History

Supply Chain Manager

Pegasus Support Services, LLC
02.2023 - 01.2024
  • Improved supply chain efficiency by streamlining processes and implementing cost-saving measures.
  • Reduced lead times for product deliveries through effective supplier management and communication strategies.
  • Enhanced inventory accuracy with the implementation of a robust cycle counting program.
  • Optimized warehouse operations, resulting in improved order fulfillment rates and reduced order processing time.
  • Implemented Training Program
  • Conducted weekly safety meetings
  • Utilized self-inspection checklist to ensure constant readiness.
  • Managed and supervised 8 employees.
  • Derived weekly and weekend schedules.
  • Briefed base leadership concerning overall supply chain health.

Insurance Agent

AMERICAN INCOME LIFE
04.2022 - 03.2023
  • Responsible for providing excellent customer service to individuals and families across the state of Georgia and managing over 100 leads per day
  • Present company's no cost benefit plans and additional supplemental and life insurance needs
  • Successfully produced approximately $9,000 annual life premiums within the past 4 months
  • Responsible for providing detailed reports of all daily operations to senior level management.

Customer Support Section Chief (Master Sergeant, E-7)

UNITED STATES AIRFORCE
08.2020 - 09.2021
  • Oversaw 11 supply chain programs and led 64 personnel
  • Managed Enterprise Solution - Supply (ES-S) and Integrated Maintenance Data System (IMDS) for weapon system (aircraft) part orders
  • Managed IMDS interface as another means for parts orders
  • Tracked individual training via in the Training Business Administration system
  • Collected trend analysis information for aircraft shipments, equipment, and warehouse inventory assets.

Asset Management Section Chief (Master Sergeant, E-7)

UNITED STATES AIRFORCE
07.2019 - 08.2020
  • Deployed to Al Udeid, Qtar from January 2020-August 2020
  • Controlled largest warehouse in the Central Command with 15,000 line items worth $336,000,000
  • Briefed weekly and monthly logistics data reports to upper management
  • Compiled stockage and issue fill rates for seven weapons systems
  • Transferred 20,000 personnel and 112 pounds of fuel
  • Supervised revamp of 302 critical assets worth $9 million; aced wing inspection/noted best program in 4 years
  • Managed replenishment of 3,000 aircraft kit assets valued at $20 million.

Individual Protective Equipment Supervisor (Technical Sergeant, E-6)

UNITED STATES AIRFORCE
01.2019 - 07.2019
  • Led 14 individuals in the mobility asset readiness and combat arms section
  • Promoted to Master Sergeant (E-7) July 2019
  • Safeguarded weapons systems, classified assets, track inventory, validation and delivery and shipment of over 21,200 items worth $2,300,000
  • Managed 532 prepositioned small arms weapons (M-16 rifles) valued at $386,000
  • Organized unit's deployment planning by guiding 192 inbound and outbound personnel to deployed locations two weeks in advance
  • Validated 29 administrative programs by creating stream-lined continuity documents essential to each program
  • Reviewed and validated 107 Management Internal Control Toolset (MICT) checklist items; secured 98% Quality Assurance compliance rate
  • Conducted weekly safety and security briefings.

Decentralized Material Support Supervisor (Technical Sergeant, E-6)

UNITED STATES AIRFORCE
02.2012 - 01.2019
  • Directed degraded operations procedure during scheduled system outage; implemented manual accounting and distribution of assets; zero errors reported/recovery mode successful
  • Led 74 mission capable procurements valued at $128 million; expedited shipment through stateside logistic centers
  • Controlled and applied safety and security measures for 38 classified equipment assets worth $32.2 million
  • Deployed to Guam - December 2015 - June 2016
  • Deployed to Al Dhafra - March 2018 - September 2018
  • Oversaw 19 work center programs; reorganized and managed compliance training/led five individuals.

Education

Bachelor of Arts in Transportation and Logistics -

American Military University
01.2017

Noncommissioned Officer Training School - Military Studies

Noncommission Officer Training School
Mobile, AL
12.2013

Associates Degree, Logistics and Supply Chain -

Wayland Baptist University
01.2005

Airman Leadership School - Leadership Course

Airman Leadership School
Hickam AFB, HI
04.2004

Skills

  • Project Management
  • Cost Accounting
  • Microsoft Office
  • Forecasting
  • Transportation
  • Warehouse Management
  • Resource Planning
  • Workflow
  • Financial Planning
  • Logistics
  • DPAS - Defense Property Management System
  • Enterprise Supply-Solution (ES-S)
  • Forklift Experience
  • Supply Chain Management
  • Inventory Control
  • Full Lifecycle Planning and Forecasting
  • Supervisor, Manager, Leader
  • Vendor Management & Process Development
  • Training Development
  • Transition & Transformation Management

Early Professional Experience

Receiving and Operations compliance Supervisor (Staff Sergeant, E-5/Technical Sergeant, E-6), Spangdahlem, Germany, Jan 2010-Feb 2012; Inventory Control Supervisor (Staff Sergeant, E-5), Incirlik AB, Turkey, Sep 2008-Dec 2009; Equipment Manager Supervisor (Staff Sergeant, E-5), Osan AB, Korea, Aug 2007-Aug 2008; Mission Capable and Requisitioning Supervisor (Staff Sergeant, E-5), Hickam AFB, HI, Nov 2003 - Jul 2007; Combat Oriented Supply Apprentice and Journeyman (Airman First Class, E-3/Senior Airman, E-4), Offutt AFB, Nebraska, Jan 2001-Nov 2003; Basic Military Training (Airman, E1), Lacklan AFB, Texas, 1 Nov 2000-Jan 2001; First Citizens Bank and Trust (Bank Teller), Columbia, SC, Dec 1998 - Oct 2000.

Timeline

Supply Chain Manager

Pegasus Support Services, LLC
02.2023 - 01.2024

Insurance Agent

AMERICAN INCOME LIFE
04.2022 - 03.2023

Customer Support Section Chief (Master Sergeant, E-7)

UNITED STATES AIRFORCE
08.2020 - 09.2021

Asset Management Section Chief (Master Sergeant, E-7)

UNITED STATES AIRFORCE
07.2019 - 08.2020

Individual Protective Equipment Supervisor (Technical Sergeant, E-6)

UNITED STATES AIRFORCE
01.2019 - 07.2019

Decentralized Material Support Supervisor (Technical Sergeant, E-6)

UNITED STATES AIRFORCE
02.2012 - 01.2019

Bachelor of Arts in Transportation and Logistics -

American Military University

Noncommissioned Officer Training School - Military Studies

Noncommission Officer Training School

Associates Degree, Logistics and Supply Chain -

Wayland Baptist University

Airman Leadership School - Leadership Course

Airman Leadership School
QUANDA JACKSONSupply Chain Manager