Quanda Jackson
McDonough,GA
Summary
Customer focus leader dedicated to quality, always ready to make an impact in fast-paced teamwork environments. Experienced Supply Chain leader with over 20 years of experience in equipment, inventory, warehouse, and personnel management. Dependable logistics manager with experience working in a fast-paced distribution, supply chain management, and transportation environments. Managed day-to-day warehouse tasks to ensure proper safety and security measures for all personnel and property. Organized and tracked end-of-year expenses.
Overview
12
12
years of professional experience
Work History
Supply Chain Manager
Pegasus Support Services, LLC
2023.02 - Current
- Improved supply chain efficiency by streamlining processes and implementing cost-saving measures.
- Reduced lead times for product deliveries through effective supplier management and communication strategies.
- Enhanced inventory accuracy with the implementation of a robust cycle counting program.
- Optimized warehouse operations, resulting in improved order fulfillment rates and reduced order processing time.
- Implemented Training Program
- Conducted weekly safety meetings
- Utilized self-inspection checklist to ensure constant readiness.
- Managed and supervised 8 employees.
- Derived weekly and weekend schedules.
- Briefed base leadership concerning overall supply chain health.
Insurance Agent
AMERICAN INCOME LIFE
2022.04 - Current
- Responsible for providing excellent customer service to individuals and families across the state of Georgia and managing over 100 leads per day
- Present company's no cost benefit plans and additional supplemental and life insurance needs
- Successfully produced approximately $9,000 annual life premiums within the past 4 months
- Responsible for providing detailed reports of all daily operations to senior level management.
Customer Support Section Chief (Master Sergeant, E-7)
UNITED STATES AIRFORCE
2020.08 - 2021.09
- Oversaw 11 supply chain programs and led 64 personnel
- Managed Enterprise Solution - Supply (ES-S) and Integrated Maintenance Data System (IMDS) for weapon system (aircraft) part orders
- Managed IMDS interface as another means for parts orders
- Tracked individual training via in the Training Business Administration system
- Collected trend analysis information for aircraft shipments, equipment, and warehouse inventory assets.
Asset Management Section Chief (Master Sergeant, E-7)
UNITED STATES AIRFORCE
2019.07 - 2020.08
- Deployed to Al Udeid, Qtar from January 2020-August 2020
- Controlled largest warehouse in the Central Command with 15,000 line items worth $336,000,000
- Briefed weekly and monthly logistics data reports to upper management
- Compiled stockage and issue fill rates for seven weapons systems
- Transferred 20,000 personnel and 112 pounds of fuel
- Supervised revamp of 302 critical assets worth $9 million; aced wing inspection/noted best program in 4 years
- Managed replenishment of 3,000 aircraft kit assets valued at $20 million.
Individual Protective Equipment Supervisor (Technical Sergeant, E-6)
UNITED STATES AIRFORCE
2019.01 - 2019.07
- Led 14 individuals in the mobility asset readiness and combat arms section
- Promoted to Master Sergeant (E-7) July 2019
- Safeguarded weapons systems, classified assets, track inventory, validation and delivery and shipment of over 21,200 items worth $2,300,000
- Managed 532 prepositioned small arms weapons (M-16 rifles) valued at $386,000
- Organized unit's deployment planning by guiding 192 inbound and outbound personnel to deployed locations two weeks in advance
- Validated 29 administrative programs by creating stream-lined continuity documents essential to each program
- Reviewed and validated 107 Management Internal Control Toolset (MICT) checklist items; secured 98% Quality Assurance compliance rate
- Conducted weekly safety and security briefings.
Decentralized Material Support Supervisor (Technical Sergeant, E-6)
UNITED STATES AIRFORCE
2012.02 - 2019.01
- Directed degraded operations procedure during scheduled system outage; implemented manual accounting and distribution of assets; zero errors reported/recovery mode successful
- Led 74 mission capable procurements valued at $128 million; expedited shipment through stateside logistic centers
- Controlled and applied safety and security measures for 38 classified equipment assets worth $32.2 million
- Deployed to Guam - December 2015 - June 2016
- Deployed to Al Dhafra - March 2018 - September 2018
- Oversaw 19 work center programs; reorganized and managed compliance training/led five individuals.
Education
Bachelor of Arts in Transportation and Logistics -
American Military University
01.2017
Noncommissioned Officer Training School - Military Studies
Noncommission Officer Training School
Mobile, AL12.2013
Associates Degree, Logistics and Supply Chain -
Wayland Baptist University
01.2005
Airman Leadership School - Leadership Course
Airman Leadership School
Hickam AFB, HI04.2004
Skills
- Project Management
- Cost Accounting
- Microsoft Office
- Forecasting
- Transportation
- Warehouse Management
- Resource Planning
- Workflow
- Financial Planning
- Logistics
- DPAS - Defense Property Management System
- Enterprise Supply-Solution (ES-S)
- Forklift Experience
- Supply Chain Management
- Inventory Control
- Full Lifecycle Planning and Forecasting
- Supervisor, Manager, Leader
- Vendor Management & Process Development
- Training Development
- Transition & Transformation Management
Early Professional Experience
Receiving and Operations compliance Supervisor (Staff Sergeant, E-5/Technical Sergeant, E-6), Spangdahlem, Germany, Jan 2010-Feb 2012; Inventory Control Supervisor (Staff Sergeant, E-5), Incirlik AB, Turkey, Sep 2008-Dec 2009; Equipment Manager Supervisor (Staff Sergeant, E-5), Osan AB, Korea, Aug 2007-Aug 2008; Mission Capable and Requisitioning Supervisor (Staff Sergeant, E-5), Hickam AFB, HI, Nov 2003 - Jul 2007; Combat Oriented Supply Apprentice and Journeyman (Airman First Class, E-3/Senior Airman, E-4), Offutt AFB, Nebraska, Jan 2001-Nov 2003; Basic Military Training (Airman, E1), Lacklan AFB, Texas, 1 Nov 2000-Jan 2001; First Citizens Bank and Trust (Bank Teller), Columbia, SC, Dec 1998 - Oct 2000.
Timeline
Supply Chain Manager
Pegasus Support Services, LLC
2023.02 - Current
Insurance Agent
AMERICAN INCOME LIFE
2022.04 - Current
Customer Support Section Chief (Master Sergeant, E-7)
UNITED STATES AIRFORCE
2020.08 - 2021.09
Asset Management Section Chief (Master Sergeant, E-7)
UNITED STATES AIRFORCE
2019.07 - 2020.08
Individual Protective Equipment Supervisor (Technical Sergeant, E-6)
UNITED STATES AIRFORCE
2019.01 - 2019.07
Decentralized Material Support Supervisor (Technical Sergeant, E-6)
UNITED STATES AIRFORCE
2012.02 - 2019.01
Bachelor of Arts in Transportation and Logistics -
American Military University
Noncommissioned Officer Training School - Military Studies
Noncommission Officer Training School
Associates Degree, Logistics and Supply Chain -
Wayland Baptist University
Airman Leadership School - Leadership Course
Airman Leadership School
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