Quandajha Thompson

• Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
• Proposed innovative ideas and solutions that improved team performance and outcomes.
• Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Provided support and guidance to colleagues to maintain a collaborative work environment.

worked closely with all tier managers (L4,L5,OM)

• Prepared and dispensed medications following safety protocols and pharmacy guidelines.
• Managed inventory by tracking stock levels and ordering supplies.
• Conducted quality control checks to ensure the accuracy of prescriptions filled.
• Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
• Maintained accurate patient records using pharmacy management software systems.
• Teamed with peers, technicians and pharmacists to prioritize and complete orders.
• Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
• Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
• Managed filing of prescriptions, both electronically and manually.
• Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
• Restocked shelves with new supplies of medications as needed.
• Trained new pharmacy technicians on operational procedures and customer service standards.
• Organized work areas so that everything was easily accessible when needed.
• Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
• Received payment from customers and processed credit card transactions.