Quandray Kelly
San Antonio,TX
Summary
Self-motivated individual who is highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
7
7
years of professional experience
Work History
Limited Medical X-Ray Technician
South Texas Spine and Knee
San Antonio, TX
07.2023 - 10.2023
- Input data and commands into computer systems to adjust transmitters and receivers, specify scan sequences and photograph certain areas.
- Described and explained procedures to patients and observed patients during procedures to determine comfort levels.
- Monitored video display of scanned areas to adjust contrast and density, improving overall picture quality.
- Positioned patients properly for scans and procedures, calmly giving instructions on when to stay still to optimize scans.
- Greeted patients with warm smile and promoted individual comfort throughout procedures and scans while being as discrete as possible.
- Reset examination rooms between appointments by cleaning surfaces and restocking supplies.
- Adhered to strict HIPAA guidelines to maintain patient and medical record confidentiality.
- Provided assistance to physician during x-ray procedures.
- Completed general administrative tasks to support office manager.
Front Desk Receptionist
Luxury Wax Lounge
Pooler, GA
12.2021 - 07.2022
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Responded to inquiries and room requests made online, by phone and via email.
- Answered office phone and emails to schedule appointments, answer questions and document information.
- Maintained daily calendars, set appointments with clients and planned daily office events.
Customer Service Representative
Marriot Hotel
Savannah, GA
03.2021 - 10.2021
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Handled payment processing and provided customers with receipts and proper bills and change.
Sales Associate
Batteries Plus Bulbs
El Paso, TX
09.2020 - 12.2020
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Engaged customers in friendly, professional dialogue to determine needs.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
Armored Crewman
US Army
El Paso, TX
03.2017 - 07.2020
- Inspected vehicles regularly to identify issues quickly, reporting problems to company mechanics.
- Maintained and monitored communication equipment to keep systems ready for operation.
- Performed repairs on related military equipment and vehicles.
- Relayed information using advanced onboard communications devices.
- Operated targeting and firing systems following superior's orders.
Education
Associate of Science - Limited Medical Radiology Tech
College of Healthcare Professionals
San Antonio, TX10.2023
Skills
- Visitor and Customer Relations
- Prioritization and Time Management
- Multitasking and Prioritization
- Verbal and Written Communication
- Customer Service
- Reliable and Punctual
- Medical Terminology
- Radiation Safety Protocols
- Attention to Detail
- Team Collaboration
- Patient Positioning
- HIPAA Compliance
- Radiologic Imaging
- Patient Care
Timeline
Limited Medical X-Ray Technician
South Texas Spine and Knee
07.2023 - 10.2023
Front Desk Receptionist
Luxury Wax Lounge
12.2021 - 07.2022
Customer Service Representative
Marriot Hotel
03.2021 - 10.2021
Sales Associate
Batteries Plus Bulbs
09.2020 - 12.2020
Armored Crewman
US Army
03.2017 - 07.2020
Associate of Science - Limited Medical Radiology Tech
College of Healthcare Professionals
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