Quaneisha Morris-Webb
Orlando,FL
Summary
Positive, energetic, and committed professional- passionate about continual growth. I'm seeking a company with limitless possibilities with a family oriented atmosphere.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Certified Nursing Assistant
Wynfield Rehabilitation Center
Albany, GA
12.2022 - 09.2023
- Monitored vital signs and reported changes to nursing staff promptly
- Assisted rehabilitation center residents with daily living activities and personal care
- Supported mobility with transfers, ambulation, and proper lifting techniques
Customer Service Representative
GMS Connect
Orlando, FL
06.2021 - 11.2022
- Answered incoming calls to address client inquiries and resolve issues promptly
- Make outbound calls
- Verify HIPAA
- Delivered test results to clients with clarity and sensitivity, ensuring understanding
- Scheduled appointments for clients, optimizing their access to services
- Edit client files/information
Motor Coach Operator
Escot Bus Lines
Orlando, FL
11.2020 - 05.2021
- Pre-trip inspection on motor coach
- Welcomed passengers upon arrival
- Inform passengers of place traveling too
- Pick passengers up from airport/resort
- Pick passengers up from theme parks
- Transported passengers to destinations safely and efficiently, prioritizing their comfort and security
- Executed planned driving routes
Amazon Delivery Driver
Sherpa LLC
Orlando, FL
09.2020 - 10.2020
- Transported packages to designated locations efficiently
- Operated company vehicle to complete deliveries
- Ensured compliance with safety guidelines on the job site
- Provided customer service by addressing inquiries and concerns
Motor Coach Driver
Mears Transportation
Orlando, FL
08.2019 - 08.2020
- Pre-trip inspection on motor coach
- Welcomed passengers upon arrival
- Provided clear information on travel destinations and itinerary
- Pick passengers up from theme parks
- Inform passengers on place traveling too
- Transported passengers to their destinations while ensuring safety and comfort
- Navigated designated routes safely
Temporary Worker
Adecco
Orlando, FL
11.2017 - 03.2019
- Completed assignments for employer, including event hostess duties.
- Performed clerical tasks
- Managed warehouse operations
- Assisted customers in retail
- Performed clerical tasks to support office operations.
- Supported team as assistant
- Served as receptionist
Customer Service Representative
Fed Ex
Maitland, FL
10.2015 - 01.2017
- Resolved customer complaints through phone, email, mail, and social media to enhance customer satisfaction.
- Resolve customer complaints via phone, email, mail, or social media.
- Assist with placement of orders, refunds, or ex changes.
- Facilitated order placement for customers of orders, refunds, or ex changes.
Sales Representative
Blue Bird
Orlando, FL
09.2014 - 06.2015
- Ex plain products or services and prices, and answer questions from customers.
- Obtain customer information such as name, address, and payment method, and enter orders into computers.
Telemarketer
Life Alert
Sanford, FL
01.2012 - 01.2014
- Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation.
- Ex plain products or services and prices, and answer questions from customers.
- Obtain customer information such as name, address, and payment method, and enter orders into computer.
- January 2018
Cashier/Cook
Taco Bell
Orlando, FL
05.2008 - 10.2012
- Greet customers entering establishment.
- Assist customers with orders
- Take payments in form of cash, debit, credit, and/or gift card.
- Prepare orders
- Maintain health, sanitation, and safety standards in workplace.
- Clean food preparation areas, cooking surfaces, and utensils.
- Verify that prepared food meets requirements for quality and quantity.
- Clean, stock, and restock work stations and display cases.
Education
G.e.d -
Winter Park Technical College
Skills
- Clerical Experience
- Food Production
- Food Preparation
- Host/Hostess
- Inside Sales
- Order Entry
- Pricing
- Telemarketing
- Bus Driving
- Cold Calling
- School Bus Driving
- Shuttle Driving
- Commercial Driving
- Driving
- Customer service
- Motor coach
- Customer support
Personal Information
- Driving License: Class B CDL
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Certification
Food Handler, Class B CDL, Passengers endorsement, Air brake endorsement
Additional Information
- Driving License: Class B CDL
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Timeline
Certified Nursing Assistant
Wynfield Rehabilitation Center
12.2022 - 09.2023
Customer Service Representative
GMS Connect
06.2021 - 11.2022
Motor Coach Operator
Escot Bus Lines
11.2020 - 05.2021
Amazon Delivery Driver
Sherpa LLC
09.2020 - 10.2020
Motor Coach Driver
Mears Transportation
08.2019 - 08.2020
Temporary Worker
Adecco
11.2017 - 03.2019
Customer Service Representative
Fed Ex
10.2015 - 01.2017
Sales Representative
Blue Bird
09.2014 - 06.2015
Telemarketer
Life Alert
01.2012 - 01.2014
Cashier/Cook
Taco Bell
05.2008 - 10.2012
G.e.d -
Winter Park Technical College