Quang Bui
Washington,DC
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Manager Printing Operator
Federal Professional Solutions
Washington, DC
06.2023 - Current
- Government Contractor for the Department of Justice's copy centers
- Managing a group of team at 3 other DOJ buildings
- Receiving and performing client's print jobs/projects via walk-in/e-mail
- Quality checking jobs/projects to client's exact desire
- Handling different types of finish machineries to complete print jobs/projects
- Report any issues/problems from all printers to the appropriate technician for fix and care
Night Auditor
Clarion Inn
Leesburg, VA
04.2024 - 06.2024
- Greeting guests upon entrance respectfully
- Overlooking throughout entire hotel overnight
- Checking guests in/out and keep guest's portfolio updated
- Run daily night audits and submit reports to management
Legal On-Site Specialist
Ricoh
Baltimore, MD
04.2022 - 08.2022
- Receiving and performing client's print jobs/projects
- PDF editing, proper proofreading to client's satisfaction and needs
- Handled different types of finish machineries to complete print jobs/projects
Front Desk Receptionist
Home Evolution
Beltsville, MD
05.2021 - 08.2021
- Greeting customers upon entrance respectfully
- Direct customers to salesman for estimates and service
- Answering/transferring customer's calls to their desired salesman
- Scheduling appointments, adjust/update orders and process payments
Production Coordinator
FedEx Office
Washington, DC
03.2011 - 06.2013
- Handled different types of finish machineries to complete print jobs/projects
- Consulting face-to-face, via phone and e-mail with customers to receive print jobs/projects
- Creating posters/banners with multiple finishing options
- Multitasking with several different job duties during busy peak hours alone
Education
High School -
Great Mills High School
Great Mills, MD05.2008
Skills
- Customer Service
- Type Speed: 75 WPM
- Administrative experience
- Microsoft Word
- Time management
- Communication skills
- Hospitality
- Live chat
- Phone etiquette
- Bilingual
- Guest relations
- Front desk
- Hotel experience
- Night Audit
- Proofreading
- Organizational skills
- Printing
- Team Management
Certification
HDI Customer Service Representative Certification 11/2024 - 11/2026
Personal Information
Work Permit: Authorized to work in the US for any employer
References
References available upon request.
Timeline
Night Auditor
Clarion Inn
04.2024 - 06.2024
Manager Printing Operator
Federal Professional Solutions
06.2023 - Current
Legal On-Site Specialist
Ricoh
04.2022 - 08.2022
Front Desk Receptionist
Home Evolution
05.2021 - 08.2021
Production Coordinator
FedEx Office
03.2011 - 06.2013
High School -
Great Mills High School
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