QUANG LỤC LUONG
San Jose,CA
Summary
Confident Student passionate about learning new skills. Ambitious and driven individual ready and willing to work hard and learn from professionals. Brings outstanding computer and communication skills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Amazon Delivery
Amazon
05.2024 - Current
- Increased product sales by optimizing Amazon listings with keyword research and market analysis.
- Tracked performance metrics and utilized analytics tools to make data-driven decisions for continuous improvement in business operations.
Server
Hao Hao Pho Restaurant
08.2023 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Shift Manager
China Chen Restaurant
08.2022 - 06.2023
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
Shift Manager
Popeyes Louisiana Kitchen
08.2021 - 08.2022
- Trained and mentored new employees to maximize team performance.
- Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
Education
Evergreen Valley College
05.2024
Independent High school
01.2022
Skills
- Supply Restocking
- Guest Engagement
- Sales Techniques
- Suggestive Selling
- Check payment processing
- POS operation
- Cash Handling
- Relationship Management
Timeline
Amazon Delivery
Amazon
05.2024 - Current
Server
Hao Hao Pho Restaurant
08.2023 - 05.2024
Shift Manager
China Chen Restaurant
08.2022 - 06.2023
Shift Manager
Popeyes Louisiana Kitchen
08.2021 - 08.2022
Evergreen Valley College
Independent High school
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