Quanissia Johnson
Texarkana,TX
Summary
professional with extensive experience in management and customer service, notably as a Housekeeping at HHS. Proven track record in staff training and workflow optimization, ensuring high sanitation standards. Skilled in inventory control and employee engagement, consistently enhancing team performance and operational efficiency.
Overview
12
12
years of professional experience
Work History
Housekeeping
HHS
Texarkana, TX
07.2024 - 11.2025
- Supervised and trained staff in housekeeping operations, ensuring compliance with cleanliness standards and improving service quality.
- Supervised daily housekeeping operations across facilities to ensure cleanliness standards.
- Trained and mentored staff on effective cleaning techniques and safety protocols.
- Coordinated schedules for housekeeping team to optimize workflow and effectively meet operational demands.
- Created schedules and shift reports to streamline coordination of housekeeping activities.
- Inspected work areas to ensure compliance with health and safety regulations, maintaining a safe environment for staff and guests.
- Managed inventory of cleaning supplies and equipment to ensure consistent availability and support daily operations.
- Implemented best practices for waste management and environmental sustainability initiatives.
- Organized supplies for efficient distribution among housekeeping personnel.
- Coordinated with housekeeping staff to ensure that all rooms were serviced promptly.
- Performed light housekeeping tasks such as laundry, vacuuming, and dusting to maintain cleanliness. such as laundry, vacuuming, dusting, mopping floors.
- Performed light housekeeping duties, such as laundry and cleaning.
- Performed housekeeping duties such as laundry, meal preparation, and grocery shopping.
- Performed light housekeeping tasks such as sweeping floors, cleaning counters.
- Stocked supply closets with necessary items for housekeeping staff.
- Informed housekeeping when rooms were ready for cleaning after check-out.
- Conducted regular performance reviews for housekeeping staff members.
Sales Clerk
EzMart
Texarkana, AR
07.2021 - 12.2022
- Assisted customers with purchases at checkout.
- Processed transactions accurately at the cash register.
- Handled customer returns and exchanges efficiently.
- Assisted customers with product selection and inquiries.
- Completed grocery orders for customers efficiently.
- Restocked shelves and ensured product availability for customers.
- Maintained store cleanliness and organized merchandise displays.
- Collaborated with team members to improve customer service processes.
- Hired and scheduled employees to maintain optimal staffing levels.
- Managed inventory and finances, ensuring accurate tracking and timely bank deposits.
- Monitored inventory levels and reported discrepancies to management.
- Handled cash transactions and organized paperwork during weekend shifts.
- Earned promotion to store manager after successfully demonstrating leadership as customer service representative.
Team Member
McDonald's
Texarkana, AR
01.2017 - 05.2017
- Delivered exceptional customer service, enhancing customer satisfaction in a fast-paced environment.
- Managed point-of-sale system and executed cash transactions accurately, ensuring smooth operations.
- Prepared and assembled food items according to quality standards.
- Processed customer orders at cash register swiftly, contributing to overall service efficiency.
Production Worker
Tyson's foods
Hope, AR
05.2014 - 07.2016
- Operated machinery for efficient production and packaging of food products.
- Conducted quality control checks to uphold product consistency and safety standards.
- Maintained cleanliness and organization of work area in compliance with safety standards.
- Managed inventory in freezer department, ensuring operational efficiency while maintaining productivity and adhering to physical demands.
Education
High School Diploma -
Texarkana
Arkansas05-2012
Skills
- Cleaning standards
- Sanitation standards
- Inventory control
- Inventory management
- Facility Management
- Loss Prevention
- Health and Safety
- Scheduling coordination
- Staff training
- Training Coordination
- Cash Handling
- Customer service
- Performance improvements
- Sales
- Store management
- Retail Management
- Merchandising
- Organizational skills
- Efficiency analysis
- Workflow optimization
- Time management
- Problem solving
- Management
- Assistant management
- Team performance management
- Employee engagement
- Staff evaluations
- Staff motivation
- Microsoft Office
- Microsoft Excel
- Title processing
- Accounting
- Restroom Maintenance
- Training
- Customer focus
- Performance improvements
- Sanitation standards
- Employee evaluations
Additional Information
Fast Learner, Love helping others, Like learning new things, Work well with others, Respectful, Honest
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Housekeeping
HHS
07.2024 - 11.2025
Sales Clerk
EzMart
07.2021 - 12.2022
Team Member
McDonald's
01.2017 - 05.2017
Production Worker
Tyson's foods
05.2014 - 07.2016
High School Diploma -
Texarkana