Quanna L. Hafer
West Plains,MO
Summary
Versatile professional with a strong business background and proven abilities in the pharmaceutical sales, fitness, and athletic industries. Over 20 years total sales experience, extensive pharmaceutical industry knowledge, talented at creating systems and processes, developing relationships and creating tactical plans to meet strategic goals in various and changing environments.
Overview
22
22
years of professional experience
Work History
Director
Show-Me Juniors Volleyball Club
West Plains , MO
2019.09 - Current
- Chief administrator and creator of Show-Me Juniors USAV volleyball club
- Set and maintain standards for organizational culture
- Establish/update policies and procedures in line with mission and goals of program
- Oversee compliance of players, coaches, and parents with all USAV and HOA region rules and regulations
- Supervise coaches; provide opportunities for professional development/growth through mentorship and training
- Establish/maintain vendor relationships to access timely products & services
- Recruit and interview individuals for coaching positions
- Oversee coach compensation, pay rates and all other program budget aspects
Owner/Operator
FLO Fitness & Nutrition
West Plains , MO
2012.01 - 2021.02
- Established foundational processes for business operations
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends
- Reconciled daily sales/financial reports in QuickBooks
- Created and monitored promotional approaches to increase sales and profit levels
- Financial forecasting/projecting/budgeting
- Provided personal nutrition education/consulting and personal training
- Built and capitalized on customer relationships to increase sales volume
Pharmaceutical Sales Specialist
Cephalon, Inc
Columbia , MO
2003.11 - 2010.12
- Educated physicians, staff, and pharmacists on drug use, benefits, dosage and risks
- Managed large geographic territory including both rural and urban areas, calling on various physician specialties
- Developed speakers and physician advocates
- Worked with physicians and staff to overcome managed care challenges
- Worked within provided budget to maximize ROI
- Documented physician/staff calls and interactions in sales force management system
- Increased ranking from 291 to 131 in 2005
- Finished in top 30% nationally
- Area representative of the year
- Area Top Sales Award
Education
Bachelor of Science - Food Science/Human Nutrition & Exercise Physiology
University of Missouri - Columbia
Columbia, MOBachelor of Arts -
Columbia College
Columbia, MOAssociate of Arts -
Missouri State University - West Plains
West Plains, MOSkills
- Business Growth and Retention
- Verbal and Written Communication
- Regulatory Compliance
- Customer Needs Analysis
- Budget Planning
- Managed Care Knowledge
- Resource Utilization
- Process Development and Streamlining
- Competitor Knowledge and Analysis
- Customer Relationship Management
- Network Development
- Technological Knowledge
- Meeting Quotas and Goals
- Sales and Marketing Expertise
OTHER ACHIEVEMENTS & INVOLVEMENT
- Grizzly Booster Club Board Member 2016-present
- Missouri State University-West Plains Development Board Member 2014-2016
- West Plains Country Club Executive Board Member 2017-2020
- West Plains School District CSIP Committee & Advisory Committee
- University of Missouri HES Alumni Advisory Board 2010-2016
- Missouri Sports Hall of Fame 2012 and 2022 inductee
- Columbia College Athletics Hall of Fame 2012 & 2014 inductee
- Missouri Sate University-West Plains Grizzly Athletics Hall of Fame Charter Inductee 2003
- Child Advocacy Center Advisory Council 2014-present
- JDRF Advocate & JDRF Fundraising Team Member
- Started West Plains Waves Swim Club 2013
- Completed 16 marathons including The Boston Marathon, The Chicago Marathon, and The New York City Marathon
- Member of the 1998 & 1999 NAIA National Championship Volleyball Teams
- NJCAA & AVCA All-American 1997
PROFESSIONAL REFERENCES
Sara Johns
cjsjohns@gmail.com
816-896-3588
Shawn Lally
Teva Pharmaceuticals
shawn.lally@tevapharm.com
Kelly Mills, PA
Burton Creek Rural Clinic
417-372-1863
Timeline
Director
Show-Me Juniors Volleyball Club
2019.09 - Current
Owner/Operator
FLO Fitness & Nutrition
2012.01 - 2021.02
Pharmaceutical Sales Specialist
Cephalon, Inc
2003.11 - 2010.12
Bachelor of Science - Food Science/Human Nutrition & Exercise Physiology
University of Missouri - Columbia
Bachelor of Arts -
Columbia College
Associate of Arts -
Missouri State University - West Plains
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