Quanshae Johnson
MARION,IL
Summary
Compassionate Direct Support Professional Supervisor known for high productivity and efficient task completion. Possess specialized skills in behavior management, individualized care planning, and team leadership. Excel in communication, empathy, and problem-solving to enhance client support and staff coordination.
Overview
8
8
years of professional experience
1
1
Certification
Work History
DSP Supervisor
Centerstone
West Frankfort, Illinois
08.2024 - 04.2026
- Trained staff on best practices in direct support services, enhancing quality of care provided to individuals.
- Developed individualized support plans addressing clients' needs, leading to more tailored and effective assistance.
- Supervised daily activities of individuals with disabilities.
- Coordinated communication among team members and families to ensure consistent support for clients.
- Facilitated team meetings to discuss client progress and challenges.
Housekeeper
Hampton Inn By Hilton
Marion, Illinois
02.2022 - 05.2025
- Cleaned and sanitized guest rooms, ensuring comfort and satisfaction for guests.
- Inspected rooms for amenities and cleanliness, preparing spaces for optimal guest experiences.
- Managed laundry operations, providing fresh linens promptly for guest use.
Team Member
McDonald’s
Marion, IL
05.2018 - 05.2022
- Prepared food items following established procedures and safety standards, contributing to quality and consistency.
- Assisted customers with orders and resolved inquiries and complaints, enhancing customer satisfaction.
- Operated kitchen equipment while maintaining proper usage protocols, ensuring optimal performance.
Education
Meridian High School
Mounds , ILSkills
- Support planning
- Staff supervision
- Staff training
- Team communication
- Client advocacy
Certification
- CPR Certified
- Safety Care Certified
- DSP Certified
Timeline
DSP Supervisor
Centerstone
08.2024 - 04.2026
Housekeeper
Hampton Inn By Hilton
02.2022 - 05.2025
Team Member
McDonald’s
05.2018 - 05.2022
Meridian High School