Summary
Overview
Work History
Education
Skills
Timeline
Generic

Quantajia York

Columbia,SC

Summary

Results-driven Machine Operator/Assembler at Shakespere with a strong work ethic and exceptional precision assembly skills. Enhanced productivity by optimizing processes and minimizing downtime, contributing to significant cost reductions. Adept at workplace safety and effective communication, fostering collaboration within teams to achieve production goals. Experienced with machine operation and assembly processes. Uses expertise to maintain high production quality and ensure equipment reliability. Knowledge of safety standards and efficient workflow management. Diligent Desired Position with solid background in machine operation and assembly. Adept at maintaining high production standards while ensuring safety protocols. Demonstrated ability in troubleshooting equipment and optimizing workflow efficiency. Professional, experienced assembler prepared for this role. Known for precision in machine operation, assembly, and quality control. Strong focus on team collaboration and achieving results. Dependable and adaptable with expertise in troubleshooting, equipment maintenance, and safety protocols. Manufacturing professional with strong background in machine operation and assembly. Known for consistent quality and precision in production tasks. Collaborative team player with focus on achieving results and adapting to changing needs. Skilled in equipment maintenance and workflow optimization. Reliable Machine Operator with work history of good performance in fast-paced production environments. Knowledgeable in quality control measures and manufacturing quality standards. Demonstrated expertise in equipment operation and maintenance. Committed Job Title with strong production background. Focused on maintaining team safety and meeting challenging performance targets. Skilled in managing supplies and keeping line moving smoothly. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.

Reliable Team Member with solid background meeting and exceeding production demands. Efficiently carries out physically demanding work by keeping supplies organized, following orders and using industrial equipment to move loads. Inspects and repairs machines regularly for optimal performance.

Efficient Team Member known for high productivity and ability to complete tasks swiftly. Possess specialized skills in communication, time management, and problem-solving which are critical in this role. Excel in teamwork, adaptability, and leadership, ensuring successful collaboration and project completion.

Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

6
6
years of professional experience

Work History

Team Member

Quaker Steak & Lube
Columbia
02.2019 - 01.2025
  • Collaborated with team members to maximize productivity and efficiency.
  • Maintained a clean and organized work area throughout shift.
  • Answered phone calls regarding inquiries about products or services.
  • Adhered to safety guidelines while operating machinery or stocking shelves.
  • Collaborated with team members to achieve daily goals.
  • Identified opportunities for process improvements within the department.
  • Operated cash registers to process payments from customers.
  • Resolved customer issues promptly in a professional manner.
  • Provided customer service support to ensure satisfaction.
  • Created detailed reports outlining project progress and results achieved.
  • Assisted customers with product selection and ordering process.
  • Participated in team meetings to discuss strategies for improvement.
  • Participated in training sessions for new employees when needed.
  • Greeted customers upon entering the store with friendly demeanor.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Addressed customer needs, responding to specific requests.
  • Built and maintained working relationships with peers and upper management.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Looked for ways to go above and beyond job requirements.
  • Participated in regular training sessions to improve product knowledge and service skills.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Trained new team members using approved training materials and information.

Machine Operator/Assembler

Shakespere
Columbia, USA
11.2023 - 02.2024
  • Operated machining equipment safely with team of operators.
  • Assisted quality control personnel with inspections of completed products, ensuring adherence to strict quality standards before shipping them out to customers.
  • Complied with company and OSHA safety rules and regulations.
  • Reduced machine downtime by performing regular inspections and identifying potential issues before they escalated.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Responded quickly to any malfunctions or breakdowns in machinery, minimizing disruptions to overall production timelines.
  • Updated daily production logs and informed management of production incidents or non-conformance issues.
  • Maintained equipment performance by lubricating and cleaning components.
  • Sustained high levels of accuracy in assembly tasks, resulting in fewer defects and returns from customers.
  • Completed complex assembly tasks with precision, ensuring high-quality products met customer specifications.
  • Assisted in the development of new products, contributing technical expertise and hands-on assembly experience.
  • Utilized various hand tools for precise assembly work, consistently meeting tight tolerances specified for each product.
  • Streamlined workflow by organizing supplies and tools efficiently, enabling faster completion of tasks.
  • Ensured timely completion of orders by monitoring progress and adjusting schedules as necessary.
  • Participated in ongoing training programs related to machinery.

Customer Service Representative

Bed Bath & Beyond
Columbia, SC
08.2022 - 12.2023
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Answered customer inquiries via phone, email, and chat.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Developed positive relationships with customers through friendly interactions.
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Resolved customer complaints promptly and efficiently.
  • Implemented innovative methods for streamlining the customer service process.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Provided accurate information about products and services to customers.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.

Customer Service Representative

Lowes Home Improvment
Columbia
02.2020 - 12.2020
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Answered customer inquiries via phone, email, and chat.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Developed positive relationships with customers through friendly interactions.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Developed strong customer relationships to encourage repeat business.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
  • Promoted available products and services to customers during service, account management and order calls.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.
  • Recommended improvements in products, service and billing methods to management to prevent future problems.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Collaborated with sales team members to stay current on inventory levels and resolve item issues.
  • Presented existing and prospective customers with valuable service or product information to aid in decision-making.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Collected deposits or payments and arranged for billing.
  • Led on- and off-site customer support teams across multiple time zones.
  • Excelled in exceeding daily credit card application goals.
  • Strengthened customer retention by offering discount options.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Prevented key account losses by researching discrepancies and correcting problems.

Education

High School Diploma -

Lakewood High School
Sumter, SC
06-2016

Skills

  • Machine operation
  • Stress tolerance
  • Precision assembly
  • Production scheduling
  • Workplace organization
  • Strong work ethic
  • Good communication
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Workplace safety
  • Computer skills
  • Heavy lifting
  • Machinery operations
  • Safety compliance
  • Shipping and labeling
  • Assembly and production
  • Basic math
  • Equipment monitoring
  • Lean manufacturing principles
  • Customer service
  • Process improvement
  • Team collaboration
  • Quality control
  • Product knowledge
  • Problem solving
  • Equipment inspection
  • Positive attitude
  • Data entry
  • Training and mentoring
  • Facility cleaning

Timeline

Machine Operator/Assembler

Shakespere
11.2023 - 02.2024

Customer Service Representative

Bed Bath & Beyond
08.2022 - 12.2023

Customer Service Representative

Lowes Home Improvment
02.2020 - 12.2020

Team Member

Quaker Steak & Lube
02.2019 - 01.2025

High School Diploma -

Lakewood High School
Quantajia York