QUANTAS MORENO
Severn,MD
Summary
Office Manager with 15 years of experience in managing administrative tasks, seeking a challenging position to leverage organizational, communication, and leadership skills to streamline office operations and support business growth.
Overview
11
11
years of professional experience
Work History
Office Manager
MMG Integrated Surgical Services
01.2018 - Current
- Oversaw budget tracking, maintaining cost-effective operations within departmental guidelines.
- Coordinated scheduling and appointment management for surgical staff and patients.
- Instructed and supported administrative staff in adopting operational best practices and utilizing software tools.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Completed bi-weekly payroll for 15 employees.
- Streamlined office operations to enhance efficiency and improve workflow processes.
Office Manager
MMG Primecare Pediatrics
Baltimore, MD
06.2016 - 01.2018
- Implemented office procedures to enhance workflow efficiency and communication.
- Directed cross-functional teams to optimize operations and elevate productivity.
- Developed strategic initiatives to improve customer satisfaction and service delivery.
- Completed bi-weekly payroll for 15 employees.
- Developed training programs for new staff, fostering a collaborative team environment.
- Streamlined office operations to enhance efficiency and improve workflow processes.
Hearing Screener Manager
Hearing Assessment
03.2015 - 12.2017
- Performed thorough hearing screenings utilizing advanced audiometric equipment.
- Documented and maintained accurate patient records in electronic health systems.
- Collaborated with audiologists to develop individualized care plans for patients.
- Promoted, sold and fit hearing aids and accessories, boosting overall sales 78%.
Education
High School Diploma -
Baltimore City Community College
Baltimore, MD01.2000
Skills
- As an office manager, I have honed my communication skills through years of experience in verbal and written communication with clients, vendors, and team members I have extensive experience in creating and delivering presentations, preparing and responding to business correspondence, and ensuring effective communication throughout the office
Customer service
Office management
Organizational skills
Office administration
Data entry
Customer relations
Billing
Payroll processing
Payroll and budgeting
Timeline
Office Manager
MMG Integrated Surgical Services
01.2018 - Current
Office Manager
MMG Primecare Pediatrics
06.2016 - 01.2018
Hearing Screener Manager
Hearing Assessment
03.2015 - 12.2017
High School Diploma -
Baltimore City Community College